After Update Featured Option not working properly

  • Shameer

    (@shameeryou)


    6 years, 1 month ago

    After updating to new version, I’m not able to set featured image properly. Before Gallery option was opening in a model window. Now its opening in full window and I’m not able to set the featured image. If I disabled this plugin everything works fine.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Oliver Schmehr

    (@oschmehr)

    6 years, 1 month ago

    1.7.7 is a mess! Settings cannot be saved, Layout is messed up too.
    Please fix it soon!

    Thread Starter Shameer

    (@shameeryou)

    6 years, 1 month ago

    I just rollbacked the plugin to the previous version. User WP Rollback plugin to rollback the plugin to previous version

    anjalixyzscripts

    (@anjali94)

    6 years, 1 month ago

    Is there any error in console/error log?
    It might be a plugin/theme conflict,please share the active plugin list and theme name .
    Or please contact our support desk ,so that we can fix this as soon as possible.
    Sorry for the inconveniences.

    Thank you.

    Oliver Schmehr

    (@oschmehr)

    6 years, 1 month ago

    I doubt it’s theme related since the problem is in the backend on the plugin settings page.
    For example: The Yes/No-Buttons for many settings are not selectable. No chance to change or save those settings.

    Thread Starter Shameer

    (@shameeryou)

    6 years, 1 month ago

    For me all buttons were working, but started issue when i tried to set featured image of single posts. I’m using NewsPaper theme.

    Please see my installed plugin list

    https://snag.gy/VrBmRN.jpg

    anjalixyzscripts

    (@anjali94)

    6 years, 1 month ago

    There are changes in css,so please try again after clearing the browser cache and CloudFlare’s cache (if you are using cloudflare) .
    we will check is there any theme /plugin conflicts.
    Thank you.

    Oliver Schmehr

    (@oschmehr)

    6 years, 1 month ago

    Clearing the browser cache really did the job. Now everything seems to be fine. Thanks! 🙂

    jpamental

    (@jpamental)

    6 years, 1 month ago

    We’re experiencing a similar problem. Feature image and ‘Add Media’ buttons no longer work. If I disable this plugin, they work fine. This has happened for 2 different users and 3 or 4 different browsers. We’ve already been through clearing all server and browser caches. It’s definitely a JS error:

    Uncaught ReferenceError: XyzSmapToggleRadio is not defined
    at HTMLDocument.<anonymous> (post.php?post=167274&action=edit:1860)
    at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,quicktags,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.4:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,quicktags,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.4:2)
    at Function.ready (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,quicktags,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.4:2)
    at HTMLDocument.K (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,quicktags,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,underscore,backbon&load[]=e,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.4:2)

    Rolling back to 1.7.6 returned everything to normal.

    • This reply was modified 6 years, 1 month ago by jpamental. Reason: Noting that rollback fixed the issue
    anjalixyzscripts

    (@anjali94)

    6 years, 1 month ago

    That’s not possible,the js file is updated with the new functions. It might work after clearing the cache.
    If issues persist ,please contact our support desk .

Viewing 9 replies - 1 through 9 (of 9 total)
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