Support » Plugin: Verified Member for BuddyPress » After update all users are marked as verified in admin list

  • After the latest update all users are displayed as verified in the list of users on the page “wp-admin/users.php” even though most of them aren’t verified.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Themosaurus

    (@themosaurus)

    Hi @hemligg ,

    We’ve received your request and we’ll get you an answer ASAP. 

    We’re experiencing a much larger number of requests than usual so our wait times are longer than expected. We’re working hard to get back to you as quickly as we can and we really appreciate your patience!

    We really thank you for your patience!

    Best,

    Plugin Author Themosaurus

    (@themosaurus)

    Hi @hemligg,

    Do those users get the Verified badge on the front-end of your website too?

    Can you send us a screenshot of your “wp-admin/users.php” page so we can see exactly what is happening? (Of course don’t hesitate to hide sensitive info like user names or emails)

    Regards,

    Thread Starter hemligg

    (@hemligg)

    It is only on “wp-admnin/users.php” where it is wrong. Seems to work fine on the front-end.
    See this screenshot of wp-admin/users.php

    None of the 4 users in that list are verified. But all users listed on “wp-admin/users.php” have the green verified badge.

    Plugin Author Themosaurus

    (@themosaurus)

    Hi @hemligg,

    Thank you for the screenshot.

    Unfortunately I haven’t been able to reproduce this issue on my side. Since it works in the front-end my first guess is that it might be a conflict with another plugin.

    Could you please try to disable your plugins except for BuddyPress and BP Verified Member to see if the issue is still happening ?

    If the issue is resolved by disabling your plugins, you can then try to re-activate them one by one to find which one is causing the conflict.

    Hope this helps !

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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