Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » After update – 503 Service Unavailable

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author photocrati

    (@photocrati)

    @dasza – If your sites are infected with a virus that will need to be addressed before we can offer any additional assistance in trying to help you sort this out.

    This article may be of assistance: https://codex.wordpress.org/FAQ_My_site_was_hacked

    Thanks!

    – Cais.

    Thread Starter dasza

    (@dasza)

    Sorry but I checked my site by Wordfence and Sucuri Security and nothing.
    Only when I turn on NextGen Gallery – 503 Error
    I turned all plugins and turn on NextGen and still 503 Error.
    Turn off NextGen and all works ok.
    So any suggestion?

    php 5.3.29
    WordPress 4.6.1

    Plugin Author photocrati

    (@photocrati)

    @dasza – Plugins that offer “security” services can sometimes be over-zealous or create unexpected issues while trying to protect your site. It is also generally not recommended to use more than one plugin of this type at the same time on the same site.

    Thanks!

    – Cais.

    Thread Starter dasza

    (@dasza)

    But what can I do when “/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/attach_to_post/package.module.attach_to_post.php.VIRUS”

    ?

    I use Wordfence and Sucuri Security on different sits.

    I have exactly same problem on http://ewapronczukkuziak.pl/prace/
    I got 503 when I am trying to display images, and change some options in dashboard.
    I believe all of it started after upgrade WordPress… other pages on site are working just fine. Host company wrote to me that is something wrong in my scripts. Which mean in wordpress or nextgen gallery scripts.
    And I have also this .VIRUS file, which is something new even for google. Non of my defence plugins don’t say anything about that. Please, help!

    Plugin Author photocrati

    (@photocrati)

    @sartym – Please start your own topic so we can try to help you with your specific issue on your specific site.

    See http://codex.wordpress.org/Forum_Welcome#Where_To_Post

    Thanks!

    – Cais.

    PS: Also update to the latest release of NextGEN Gallery we published today, thanks!

    Plugin Author photocrati

    (@photocrati)

    @dasza – Have you tried using just one of those security plugins? Have you tested while both are temporarily deactivated?

    Thanks!

    – Cais.

    @photocrati,
    Sorry for messing in foreign post. Whatever you did in newest update – it works now!!!

    So… thank you so much for this!

    Plugin Author photocrati

    (@photocrati)

    @sartym – Thanks for sharing!

    – Cais.

Viewing 9 replies - 1 through 9 (of 9 total)
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