Support » Plugin: Video Gallery - YouTube Gallery » After saving, no effect in my web page

  • Resolved juaguelin


    Hello TotalSoft: after I have saved in the Video Manager the You Tube video properly and I can see the row with all the parameters, inclusive the mini correct image of the video, once I include the link [Total_Soft_Gallery_Video id=”1″] and update the page, the page does not show the video. And surprisingly, when I come back to the Video Manager, the row of the video does not show the same information as before. Why?!?!

    Originally I tried to embed a Wistia video with an “iframe” code, but I found an answer in the forum that those kind of embeddings was not possible, so I change to include the same video from You Tube.

    It has been a nightmare to solve this problem. I have read positive comments about your plugin, so I suppose that I only need the adequate coaching by you.

    The page I need help with: [log in to see the link]

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  • Plugin Author totalsoft


    Hello Dear @juaguelin.

    Thank You for contacting with us and for saying us about your problem. We haev checked the page you published here. But couldn’t find there our plugin, Maybe you removed the shortcode from there?

    Thank You.

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