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Easy Digital Downloads
[resolved] After paypal payment done download link not available (20 posts)

  1. sudheepkr
    Member
    Posted 2 years ago #

    I used with two payment method one paypal sandbox and test payment.When i used with paypal payment purchase confirmation page its status showing pending so download link not available but .If i using with test payment its status showing completed and download link available.(paypal payment is working fine but not get downloadable link )

    http://wordpress.org/extend/plugins/easy-digital-downloads/

  2. Pippin Williamson
    Pippin's Plugins and Plugin Reviewer
    Plugin Author

    Posted 2 years ago #

    Do you have a confirmed business account with PayPal?

    Also, is IPN enabled?

  3. sudheepkr
    Member
    Posted 2 years ago #

    Yes,i have a confirmed sandbox business account with paypal..I checked with IPN enable and disabled method.But always getting the status as pending

  4. Pippin Williamson
    Pippin's Plugins and Plugin Reviewer
    Plugin Author

    Posted 2 years ago #

    Is there anything in Downloads > Reports > Logs > Payment Errors?

  5. sudheepkr
    Member
    Posted 2 years ago #

    No below showing last payment had done.

    Log ID Download User Payment ID File IP Address Date
    290 Evol Magazine ggf@yhaoo.com 288 evol_nov_dec12_4a ::1 2013-06-12 11:41:40

  6. sudheepkr
    Member
    Posted 2 years ago #

    if any type of payment had done is that showing in log??

  7. Pippin Williamson
    Pippin's Plugins and Plugin Reviewer
    Plugin Author

    Posted 2 years ago #

    As a quick test, does it work when NOT in test mode?

  8. Pippin Williamson
    Pippin's Plugins and Plugin Reviewer
    Plugin Author

    Posted 2 years ago #

    Could I get you to post your Downloads > System Info for me as well?

  9. sudheepkr
    Member
    Posted 2 years ago #

    ### Begin System Info ###

    ## Please include this information when posting support requests ##

    Multi-site: No

    SITE_URL: http://localhost/evolmagazine
    HOME_URL: http://localhost/evolmagazine

    EDD Version: 1.6.1
    Upgraded From: 1.6.1
    WordPress Version: 3.5.1

    Test Mode Enabled: Yes
    Ajax Enabled: Yes
    Guest Checkout Enabled: Yes
    Symlinks Enabled: Yes

    Checkout is: Valid
    Checkout Page: http://localhost/evolmagazine/checkout-2/
    Success Page: http://localhost/evolmagazine/purchase-confirmation/
    Failure Page: http://localhost/evolmagazine/checkout-2/transaction-failed/
    Downloads slug: /downloads

    Taxes Enabled: No
    Taxes After Discounts: No

    Platform: Windows
    Browser Name: Chrome
    Browser Version: 27.0.1453.110
    User Agent String: Mozilla/5.0 (Windows NT 6.2; WOW
    64) AppleWebKit/537.36 (KHTML, l
    ike Gecko) Chrome/27.0.1453.110
    Safari/537.36

    PHP Version: 5.4.3
    MySQL Version: 5.5.24-log
    Web Server Info: Apache/2.2.22 (Win32) PHP/5.4.3

    PHP Safe Mode: No
    PHP Memory Limit: 256M
    PHP Post Max Size: 1024M
    PHP Time Limit: 30

    WP_DEBUG: Disabled

    WP Table Prefix: Length: 3 Status: Acceptable

    Show On Front: page
    Page On Front: Home #7
    Page For Posts: #0

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: c:/wamp/tmp
    Use Cookies: On
    Use Only Cookies: On

    UPLOAD_MAX_FILESIZE: 1024MB
    POST_MAX_SIZE: 1024MB
    WordPress Memory Limit: 40MB
    DISPLAY ERRORS: On (1)
    FSOCKOPEN: Your server supports fsockopen.

    ACTIVE PLUGINS:

    Akismet: 2.5.7
    Contact Form 7: 3.4.1
    Disable Updates: 1.0
    Easy Digital Downloads: 1.6.1
    Email newsletter: 13.1
    Image Optimizer: 1.0
    Jigoshop: 1.6.5
    W3 Total Cache: 0.9.2.11

    CURRENT THEME:

    Blue One: 1.1

    ### End System Info ###

  10. Pippin Williamson
    Pippin's Plugins and Plugin Reviewer
    Plugin Author

    Posted 2 years ago #

    Do you have database caching enabled in W3 Total Cache?

  11. sudheepkr
    Member
    Posted 2 years ago #

    Database cache not enabled but browser have.

  12. Pippin Williamson
    Pippin's Plugins and Plugin Reviewer
    Plugin Author

    Posted 2 years ago #

    Can you deactivate W3 Total Cache completely to test it?

  13. sudheepkr
    Member
    Posted 2 years ago #

    Yes ..i deactivated the plugin .not getting status as complete..and i checked with newly word press without any additional plugin added same result getting.

  14. Pippin Williamson
    Pippin's Plugins and Plugin Reviewer
    Plugin Author

    Posted 2 years ago #

    In Downloads > Reports > Logs > Payment Errors, do you see any errors recorded?

  15. sudheepkr
    Member
    Posted 2 years ago #


  16. sudheepkr
    Member
    Posted 2 years ago #

    https://www.dropbox.com/s/90nwg92h33gomu1/payment.png

    this screen shot is after payment ...and notify payment id is 326.its not shown in payment error screen shot.You can see a screen shot of payment error.
    https://www.dropbox.com/s/10nl3poqubd4l2m/admin_payment_error.png

    please reply soon if it possible.

  17. Pippin Williamson
    Pippin's Plugins and Plugin Reviewer
    Plugin Author

    Posted 2 years ago #

    Clicking on "View Log Message", do you see anything?

    Is there a log entry recorded each time you make a purchase?

  18. sudheepkr
    Member
    Posted 2 years ago #

    I newly installed a word press and i used latest 1.6.3
    Easy Digital Downloads . List of screen shot u can see for more clarification

    after payment screen showing pending
    https://www.dropbox.com/s/s75rmf05rr2iq90/after_purchase_status.png

    log file only showing this(API request)..
    https://www.dropbox.com/s/ivgp5aarddgoq6v/Full_log.png

    Payment history

    https://www.dropbox.com/s/ldjilvkfw7lul6f/payment_history_details.png

    https://www.dropbox.com/s/t110v9xyq6kk1cj/payment_history.png

  19. sudheepkr
    Member
    Posted 2 years ago #

    i installed a newly worpress and i used latest virsion of easy digtal download.

    the screen shot i include below ..u can get more clearly after seeing this

    after purchase
    https://www.dropbox.com/s/s75rmf05rr2iq90/after_purchase_status.png
    Log (only one entry in API requests rest of them are empty)that is shown below
    https://www.dropbox.com/s/ivgp5aarddgoq6v/Full_log.png

    payment details

    https://www.dropbox.com/s/ldjilvkfw7lul6f/payment_history_details.png

    https://www.dropbox.com/s/t110v9xyq6kk1cj/payment_history.png

  20. sudheepkr
    Member
    Posted 2 years ago #

    i installed a newly worpress and i used latest virsion of easy digtal download.

    the screen shot i included below ..u can get more clearly after seeing this

    after purchase
    https://www.dropbox.com/s/s75rmf05rr2iq90/after_purchase_status.png
    Log (only one entry in API requests rest of them are empty)that is shown below
    https://www.dropbox.com/s/ivgp5aarddgoq6v/Full_log.png

    payment details

    https://www.dropbox.com/s/ldjilvkfw7lul6f/payment_history_details.png

    https://www.dropbox.com/s/t110v9xyq6kk1cj/payment_history.png

  21. Pippin Williamson
    Pippin's Plugins and Plugin Reviewer
    Plugin Author

    Posted 2 years ago #

    We need to confirm that your PayPal IPN is enabled.

    Please log into your PayPal account and ensure IPN is turned on and that the URL is set to:

    http://YOURSITE.com/?edd-listener=IPN
  22. Pippin Williamson
    Pippin's Plugins and Plugin Reviewer
    Plugin Author

    Posted 2 years ago #

    Marking as resolved due to inactivity.

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