Support » Plugin: WP Chat App » After Mar 10, 2021 – Version 3.0 – BIG UPDATE WhatsApp won’t open

  • Resolved Asiel

    (@lealceldeiro)


    After I updated the plugin to version 3.0 the WhatsApp buttons I had on my pages using shortcodes won’t open the WhatsApp application anymore!

    Neither clicking from the mobile nor from the desktop. Specifically:

    – When I’m from the desktop browser and I click the button, now it doesn’t do anything (literally) — I can see the WhatsApp API URL on the bottom of the browser generated by the link from the WhatsApp widget, but it doesn’t navigate there.
    – When I’m navigating from the mobile browser and click the button, it opens a new tab on whatsapp.com

    I think something broke or changed very radically.

    Any ideas to solve this?

    PS: I’ll put a link to a page where you can see the issue (navigate to the bottom of the page)

    • This topic was modified 4 months, 2 weeks ago by Asiel.

    The page I need help with: [log in to see the link]

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