Support » Plugin: Visitor Traffic Real Time Statistics » after last update

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wp-buy

    (@wp-buy)

    Hello,

    yes, there was a problem in the premium version and we fixed it, the free version is working fine!

    thank you

    I’ve had this problem since we updated a few days ago.

    We are using the pro version, says Version 3.6 on the list of installed plugins but Version 3.3 on the plugin help page?
    http://augmented-authority.com/
    Wordpress Version – 4.9.6

    You can see the clear collapse in traffic here. We have consistently had 50-300 views for the last 18 months.
    https://imgur.com/a/pj703wv

    We have checked by getting people we know to visit and the counter is still stuck 0-2 each day. Any help would be appreciated.

    Update: We got it working again, not sure which of the 3 actions caused the fix:

    1 – Deactivate and reactivate the plugin (most likely)
    2 – Reactivated the free version we still had installed
    3 – Installed a rival visitor count plugin (doubt this was it, but we did it for comparison)

    Either way, it is working again and our visitor count is up because the plugin breaking, caused us to improve our SEO when we were trying to figure out what was wrong ^_^

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘after last update’ is closed to new replies.