After last new update my website crashed | WordPress.org

Resolved tmlechik
(@tmlechik)

3 years, 9 months ago

Hello, I updated the theme and the site crashed. I can’t even log into the admin panel, an error pops up.
Screenshot: https://imgur.com/a/4RaVqRx

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Thread Starter tmlechik
(@tmlechik)

3 years, 9 months ago

I found the solution in the letter that came in the mail.

Seema
(@seema100)

3 years, 9 months ago

Can you also share the solution as I am not getting any reply
ayam maiself
(@electropatata)

3 years, 9 months ago
While the official support solve the problem, you can check this entry:
https://wordpress.org/support/topic/cant-activate-ocean-wp-theme/#post-15515933
- This reply was modified 3 years, 9 months ago by ayam maiself.
Thread Starter tmlechik
(@tmlechik)

3 years, 9 months ago

@seema100 , an email with a special link to the recovery mode with the admin panel of the wordpress site came to the email specified in the wordpress admin account. There I rolled back the theme version to 3.14 using the RollBack plugin.

Seema
(@seema100)

3 years, 9 months ago

Thanks, @tmlechik. I think they have rectified the mistake. You can now update

Viewing 5 replies - 1 through 5 (of 5 total)

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Tags

Crash

5 replies
3 participants
Last reply from: Seema
Last activity: 3 years, 9 months ago
Status: resolved