After installing the background manager plugin the complete website go down with error 500.
Anybody can help me out please
Thanks a lot
Is it just the front-end, or is this happening to your administration area as well? Also, what type of web server are you using, if you know?
You can remove Background Manager manually by removing the
/wp-content/plugins/background-managerdirectory, or simply disable it by renaming the
/wp-content/plugins/background-manager/background-manager.phpfile to something else. This can be done through FTP or a Linux shell (SSH/PuTTy).
Thank you for your reply.
Yes it is also in the administration area. I had to delete the background manager folder to get the site up again.
I run Apache Webserver
Apache versie 2.2.23
The plugin is great i really hope you have a solution for it.
Sorry for the inconvenience it has caused you.
I’ve had one similar report about an error 500 after activation, also on Apache. I have an idea what may be causing this, and will be making the necessary changes that will hopefully address this issue. On the technical side: the plugin adds a .htaccess file to its caching directory – though it’s a simple “Deny from all” statement within that file, it may be that web host restrictions causes the error.
Thanks again for replying.
That’s a pitty. So there is no quick solution for it and I have to wait for a background manager update?
I’m still verifying if this is in fact the issue, though the fact of it taking the entire website offline is strange – it should essentially only affect a certain area.
If you have access to the Apache error log files, then more information regarding the error may be present there and could be helpful trying to debug the problem. I’m hoping its actually a simpler fix in your case, so you don’t have to wait for long.
I have acces to the logs. If you mean this log /var/log/httpd-error.log then there is nothing in it what has the do with the problem.
Given the location of the error log, is the server run on FreeBSD?
Ok, that will help me try and replicate any errors as well. I’ll try to get out a fix as soon as possible, if I can pinpoint the cause – the .htaccess issue possibly being one of them.
Thank you for answering my questions, and once again my apologies for the inconvenience. I will update this post once there’s progress with this.
Just a quick update on this: I still haven’t been able to replicate this issue on my end (FreeBSD 9.1, Apache 2.2 from ports). It isn’t related to the
.htaccessfiles, as I had initially thought – so I’m shifting my focus towards PHP itself, ie., disabled functions, etc.
Really appreciate that you put your energy in this.
I just checked my FreeBSD version and it is not the same as you tested with. I’m running FreeBSD version 7.4.
I don’t hope that’s (part of) the problem.
If you have access to the shell, would it be possible to run
php -i > php.txt
and send the resulting php.txt file to hello[at]myatus.com ? You can review the php.txt file, of course, to ensure there’s nothing in it you do not wish to disclose.
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