Support » Plugin: Rublon Two-Factor Authentication » After I follow the process WP hangs on the page below and nothing happens

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Rublon

    (@rublon)

    Hi jdelgadoesteban

    Thank you very much for your interest in Rublon!

    Today we have released a new version (2.0). Please try it again now and let us know if it works. Make sure to delete your browser cache first.

    Best regards
    Michal Wendrowski

    Michael, I will try that and let you know.

    Cheers

    Javier

    Hi, II now have been able to activate the plugin but get I go to settings, trusted devices I get this error:

    Fatal error: Class ‘Rublon’ not found in /home/nexusnet/public_html/wp-content/plugins/rublon/includes/libs/RublonImplemented/RublonAPICheckProtection.php on line 46

    Cheers

    Plugin Author Rublon

    (@rublon)

    Hey Javier

    Thanks for getting back to us. Our technical department will take a look at this in the next 24 hours.

    Plugin Author Rublon

    (@rublon)

    Hey Javier,

    We have looked into the bug you reported and released a new version of our plugin (2.1.2), where the issue has been fixed. Please try installing the latest version and let us know.

    Plugin Author Rublon

    (@rublon)

    Hi Javier

    Since we have not heard back from you, we understand that the problem has been solved and are thus marking this topic as resolved. In case of any further questions, please contact us at support@rublon.com.

    All the best
    Rublon Team

    Manny Costales

    (@mcostales84)

    I’m having the same issue, when I click on I agree, I get a blank page. Why?

    Plugin Author Rublon

    (@rublon)

    Hi Manuel

    Please send us the URL of your website to support@rublon.com and we will try to resolve the issue.

    All the best
    Rublon Team

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘After I follow the process WP hangs on the page below and nothing happens’ is closed to new replies.