Support » Plugin: myCred - Points, Rewards, Gamification, Ranks, Badges & Loyalty Plugin » After I changed a new template, the plugin does not show up in the sidebar.

  • Resolved dprenvip

    (@dprenvip)


    After I changed a new template, the plugin does not show up in the sidebar.what should i do?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @dprenvip,

    Can you please specify what theme you have changed to, and also can you please double check that the plugin is activated and if there are any notices in the wordpress dashboard.

    Thanks

    I also think i have this problem, after updating ‘customify theme’ yesterday. Now all shortcodes in the widgets are showing raw data [mycred_my_balance type=”XXX” balance_el=”” wrapper=0 formatted=0]
    I have noticed that using a “plain text” widget instead of “arbitrary html” widget solves the problem

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @searchngp,

    Yes by default the HTML widget doesn’t execute shortcode. You can use the Text widget to add shortcodes.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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