Support » Plugin: Collapse-O-Matic » after expand then collapse the more text not shown

  • Resolved liujunjie688

    (@liujunjie688)


    Please refer linked page and scroll down until you see highlighted text […CLICK TO EXPAND]
    Clicking on […CLICK TO EXPAND] successfully expands the text. At bottom of expanded text will be [CLICK TO HIDE]. Clicking on [CLICK TO HIDE] will successfully collapse the text, but for unknown reason the […CLICK TO EXPAND] text no longer shows after the collapse. This had been working perfectly for quite some time (nearly a year now), and has only just very recently had this issue (i.e. within last few days/week). There has been no html or css changes. Only plugin updates. Recently updated to Version 1.7.11. Thank you

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author twinpictures

    (@twinpictures)

    how exactly are you creating these? are you using a shortcode or the roll-your-own method? Please provide an example of how the source code is set up.

    My apologies for not providing code example. I assumed you’d check the page source at provided link. Here is an example:

    <h3 class=”entry-title”><span id=”content1″ class=”collapseomatic nosize”></span><span class=”entry-title-content”>Section Title</span></h3>
    <p class=”inlinetext”>
    A small amount of text displayed here at intitial pageload[…CLICK TO EXPAND]<span id=”scrollonclose-content1″ name=”auto”></span><span id=”target-content1″ class=”collapseomatic_content_inline colomat-inline”> which is then followed by lots of text here which would be shown when user clicks to expand, which is then hidden after user clicks to hide.[CLICK TO HIDE]</span>
    </p>

    The expand and collapse work fine. Issue is that the […CLICK TO EXPAND] text is missing after user collapses the text. So it’s not possible to expand the text again.

    Had been working fine for about 1 year. Last noted it working about a week or two ago.

    Plugin Author twinpictures

    (@twinpictures)

    sadly, we can not see your code unless you wrap it using the code button in the toolbar above.

    Oops…hope you can see it now

    <h3 class="entry-title"><span id="content1" class="collapseomatic nosize"></span><span class="entry-title-content">Section Title</span></h3>
    <p class="inlinetext">
    A small amount of text displayed here at initial page-load[…CLICK TO EXPAND]<span id="scrollonclose-content1" name="auto"></span><span id="target-content1" class="collapseomatic_content_inline colomat-inline"> which is then followed by lots of text here which would be shown when user clicks to expand, which is then hidden after user clicks to hide.[CLICK TO HIDE]</span>
    </p>

    Try again…

    <h3 class="entry-title">
      <span id="content1" class="collapseomatic nosize"></span>
      <span class="entry-title-content">Section Title</span>
    </h3>
    <p class="inlinetext">A small amount of text displayed here at intitial pageload<a id="extra1-content1" class="collapseomatic more-link" title="...CLICK TO EXPAND">[...CLICK TO EXPAND]</a><span id="scrollonclose-content1" name="auto"></span><span id="target-content1" class="collapseomatic_content_inline colomat-inline"> which is then followed by lots of text here which would be shown when user clicks to expand, which is then hidden after user clicks to hide.<a id="bot-content1" class="collapseomatic colomat-close scroll-to-trigger more-link">[CLICK TO HIDE]</a></span></p>
    Plugin Author twinpictures

    (@twinpictures)

    Sorry, but still very confused.

    <span id="content1" class="collapseomatic nosize"></span>
    

    This is the trigger for ‘content1’. As you can see, it does not have any value.
    If you like, we would be happy to take a closer look at this and see what the issue is. Please contact us directly at info [at] twinpictures [dot] de and be sure to include a link back to this thread.

    Thanks. Email sent with screen shots to help with the understanding of the issue.

    liujunjie688

    (@liujunjie688)

    Thank you Twinpictures for your support. I have now implemented your suggested swap-title method instead of using my custom CSS for removal/hiding of the CLICK TO EXPAND text. With that and other improvements from your example I can now remove my unnecessary custom CSS. Really appreciate your support. You are very responsive and helpful. Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
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