Hello @samuelkrempasky , thank you for sharing your problem with 360 plugin. It would need some javascript code to be added in your website to make that image go away. This problem usually don’t come in most website. You can contact me at info@superrishi.com for better assistance.
The problem was with product gallery view integrated in Salient Theme and after replacing it with classic Woocommerce product view it works correctly.
We managed to find this bug in the cooperation of the plugin author, for which we thank him
Hi, i have the same problem with flatsome theme. II just user the woocommerce default gallery view. Thanks
I’m using Saliant too. Has this problem been fixed?
The problem was that plugin works only in standanrd Woo product Gallery. In Salient theme, there are in the settigns options for gallery type. If you choose in Salient>Woocommerce>”Single Product Gallery Type” type with Alt it doesn’t works because the standard Woo gallery is replaced by Salient gallery. However, if you choose first variatn without alt, it works (at least for me).
Hope it will be helpful
I’ll test it. And let you know.
Thanks for ur clarification.
Jak.
Well..
Looks like it dont works for me ;-(
Would you show me ur setup?
https://vikingrchronicles.ca/souvenirs/test-360/
My setup : https://prnt.sc/10krxb4
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This reply was modified 3 years, 8 months ago by Jakours2.
I just follow u, but i dont know how to contact you there.
I’m sorry, it is probably not possible. I wreote you on Facebook which is on your page linked above.