Hello! Firstly, thanks so much for this it is *such* a fantastic theme and is a great idea, beautifully realised. Congratulations on it.
I have found a bit of a problem thus:
If someone creates a ticket with a certain status say 'Request'. After reviewing the ticket I then accept it and change its status to 'Accepted'. At some time later I then go back to the ticket to change the status to 'In Progress' WordPress gets angry and says this:
Duplicate comment detected; it looks as though you’ve already said that!
Pesky WordPress...anyway to disable this?
Again, thanks so much.