Viewing 7 replies - 1 through 7 (of 7 total)
  • …me too
    the install wordpress crashed
    I have renamed the pluging’s directory for restore wordpress

    Plugin Author ronald_edelschaap

    (@ronald_edelschaap)

    Sorry for not coming back to you sooner, didn’t receive any notification of your support ticket.

    What are your PHP and WordPress versions? And what other plugins do you use?

    callerpatty

    (@callerpatty)

    I too had this issue.
    running WP 4.2
    PHP 5.3.20

    Plugins:
    Breadcrumb NavXT
    Custom SIdebars Manager
    Cyclone Slider 2
    Display Posts Shortcode
    Easy MailChimp Forms
    Events Manager
    Flickr Justified Gallery
    Google Analytics Dashboard for WP
    MailChimp for WordPress lite
    Page Builder by SiteOrigin
    Posts in SIdebar
    Smart Forms
    WooCommerce
    WP Statistics

    All plugins are up to date

    callerpatty

    (@callerpatty)

    when plugin activated, both the front end and the back end whitescreened – nothing anywhere.

    Plugin Author ronald_edelschaap

    (@ronald_edelschaap)

    I can’t reproduce your situation. Can help me by setting define('WP_DEBUG', false); in /wp-config.php to define('WP_DEBUG', true); for a second. Then upload that file, activate the plugin and copy/paste all the error’s that you see in a reply. Then you can undo the the changes in wp-config.php and upload that file again.

    If you don’t see any errors, try adding define('WP_DEBUG_LOG', true); after the WP_DEBUG line and refresh the page. A file named debug.log containing PHP errors should be generated in /wp-content/. You can post the content of that file in a reply here and remove the WP_DEBUG_LOG line again.

    callerpatty

    (@callerpatty)

    I will do this tonight when I know my client won’t be looking at her site, since she’ll not be happy when it goes blank.

    Happy to help.

    Plugin Author ronald_edelschaap

    (@ronald_edelschaap)

    It turned out PHP had some scope issues on versions below 5.4. I have updated the plugin. Please let me know if the update solves your problem.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘After activation, blank screen’ is closed to new replies.