Support » Plugin: Backup and Staging by WP Time Capsule » After activating plugin not able to click on Free plan, Themes or Plugins

  • Resolved hsener

    (@hsener)


    I have installed the free version, activated it, connected to dropbox and now I am at the screen to choose the plan, but my mouse click is not working. After re-entering wp-admin address on browser and refreshing dashboard I can access all of the menu’s of dashboard but I can’t change Theme, Plugins and when I open Wp Time Capsule, the mouse click is not working again.

    I have renamed the wp-time-capsule to wp-timecapsule-old on the hosting server so it could be deactivated automatically. Now I have it installed but not activated. Is there any known issues about this error? Can you please provide some feedback.

    Thank you
    Best regards,
    Hikmet

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WPTimeCapsule

    (@wptimecapsule)

    Hi Hikmet,

    I appreciate you taking the time to reach out to us. This is an unusual problem, and none of our users reported this issue in the past. Would you mind creating a ticket by writing an email to help@wptimecapsule.com
    One of our technical support guys will get in touch with you and will fix the problem immediately.

    Cheers!

Viewing 1 replies (of 1 total)
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