• Resolved Vlad.C

    (@vladc-1)


    Hello,

    I’ve been successfully using your plugin for the past 5 years without any issues.

    However, it just stopped working today.

    Inputting passwords doesn’t unlock the locked pages anymore.

    I’ve disabled all other plugins to test, updated all my plugins and theme, disabled and re-enabled PPWP – yet nothing works.

    I’ve tried resetting passwords too to simple ones such as “123”. Still, the locked pages don’t unlock.

    Can you please please help out? I can share my website with you in private if needed, not on the public forum.

Viewing 15 replies - 1 through 15 (of 23 total)
  • Plugin Support Quinnie

    (@quinniewpfolio)

    Hi @vladc-1

    Thank you for reaching out to us.

    Could you please clear the cache on your hosting server (server-level) and check if the issue is resolved?

    Also, could you provide us with a sample page and the password so we can check it on our end?

    If you prefer not to share this information in a public forum, feel free to send it via our [Contact Form].

    Looking forward to your reply.

    Hello,

    I have the same problem. Clearing the cache does not help. Locked pages can be unlocked, but no content is visible. As soon as I remove page passwords, the page content is visible.

    Plugin Support Quinnie

    (@quinniewpfolio)

    Hi @vkeves,

    Could you please visit the following link and download a previous version of the plugin to test if it resolves the issue?

    🔗 https://wordpress.org/plugins/password-protect-page/advanced/

    Once installed, please check and let us know if the issue is fixed.

    Looking forward to your reply.

    Hello,

    I have noticed that any text or pictures on the pages are displayed correctly.

    The problem, or a possible conflict, seems to be with the Tablesome plugin, as tables created through the plugin don’t show on the unlocked pages. But, as soon as I remove passwords, they show fine. I have tried versions 1.9.7 and 1.9.6 and still the same.

    Plugin Support Quinnie

    (@quinniewpfolio)

    Hi @vladc-1 and @vkeves,

    It looks like the issue is related to the WordPress 6.8 update. Our dev team is currently investigating and will provide a fixed version as soon as possible.

    Thank you for your patience!

    Hi, is this related to none of the passwords are now working for PPWP

    I can confirm that it happened right after the WP 6.8 update – login ‘seems’ to work (url gets the ending /?ppwp=1) but shows still the login window instead of the content.

    Pages on which I have been logged in already look still OK (i.e. content is visible).

    Please hurry with the fix … Thank you!

    • This reply was modified 1 year, 1 month ago by kunstwirt.
    Plugin Support Quinnie

    (@quinniewpfolio)

    Hi everyone,

    Update: You guys can to go to PPWP Settings -> Advanced -> Enable the option “Unlock Protected Content without Page Refresh.” This should temporarily fix the issue. Our dev team is checking it and will provide the fixed version ASAP.

    Thank you for your patience

    @quinnie — Thank you — your temporary fix ‘kind of’ works, but

    1. I have to login again after every reload (while developing/editing).
    2. On our protected pages we get a 12px margin above the content.

    Looking forward to the updated plugin, thanks again 😉

    • This reply was modified 1 year, 1 month ago by kunstwirt.
    Plugin Support Muhammad

    (@muhammadwpfolio)

    Hi @kunstwirt,

    Thanks so much for trying the workaround and sharing your experience.

    You’re right — the temporary fix isn’t perfect and may cause side effects like the repeated login prompt and unexpected spacing on protected pages. I’ve passed your feedback along to our dev team to help guide the final fix.

    We’re actively working on a new plugin update to fully resolve the issue and will let you know as soon as it’s ready. Really appreciate your patience and support in the meantim

    Plugin Support Quinnie

    (@quinniewpfolio)

    Hi everyone,

    Update: Another solution to fix the issue is to add the following code snippet to your functions.php file or use the Code Snippets plugin: (After adding this code, please turn off “Unlock Protected Content without Page Refresh.” to check if it fix the issue)

    function disable_ppw_md5_check( $check ) {
    return false;
    }
    add_filter( 'ppw_check_md5_format', 'disable_ppw_md5_check' );

    Let us know if it works.

    My page broke after the WP 6.8 auto-update this AM.
    Entering the incorrect password shows this “Please enter the correct password!”
    Entering the correct password shows nothing.

    https://radiosailing.org/2025-emergency-constitution-change-voting-form/?

    Thank you @quinnie

    It solved the issue for me.

    Thanks, @quinniewpfolio – it seems to work well/better now with the new fix.

    But I want to keep my functions.php as (c)lean as possible – so I am looking forward to a plugin-update solution 🙂

    Plugin Support Muhammad

    (@muhammadwpfolio)

    Hi @scratchy101,

    It is a known issue and we’re actively working on a new plugin update to fully resolve the issue and will let you know as soon as it’s ready.

    You can use this workaround temporarily as we suggested to other users above and it worked for them.

    Add the following code snippet to your functions.php file or use the Code Snippets plugin: (After adding this code, please turn off “Unlock Protected Content without Page Refresh.” to check if it fix the issue)

    function disable_ppw_md5_check( $check ) {
    return false;
    }
    add_filter( 'ppw_check_md5_format', 'disable_ppw_md5_check' );

    Let us know if it works.

Viewing 15 replies - 1 through 15 (of 23 total)

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