Support » Plugin: Comment Mail » Affordable pro plan but need more resources.

  • First off, this plugin is exactly what I was looking for! Pro version is very affordable (Single Site / $19 US for lifetime license with one year tech support) and more options to play with. As someone already mentioned earlier, I think this plugin deserves more attention and good reviews.

    I personally like much the feature that allows me to use the third-party SMTP server. The other competitive plugin does not have that option but charge a monthly fee for pro version. So this plugin is perfect for someone like me who loves to configure on his/her own. I have to admit that could be more complicated for beginners with less experience in WordPress. But their documentation is well written and easy to understand. Needless to say, their tech support is very helpful.

    Although mostly I am happy with this plugin, I have an issue and one suggestion.

    [My major issue]
    I wish KB included more details on RVE handler, especially the section on how to set up MX record. With their support and my server’s support, I tried to set up MX record to make it work but I ended up giving up on this feature. I might try it again following step by step along KB and their support in the future though. Since I found out that RVE could cause a confusion among the users, I am okay without it for now.

    [Suggestion]
    If this plugin somehow integrated with other post subscription plugins (such as MailPoet or subscribe2) or came with a similar feature, that would be great!

    Especially, with RVE feature, it would be perfect to make the website like Yahoo Group, which allows the users to subscribe posts and comments, and reply via email. Believe it or not, the plugin that could replace Yahoo Group’s such features with DOES NOT exist now as far as I know.

    Thank you for such an outstanding plugin!

Viewing 1 replies (of 1 total)
  • Plugin Author Raam Dev

    (@raamdev)

    @rgblog Thanks so much for the 5-star review! I’m thrilled that you’re enjoying Comment Mail and I’m excited about making it even better. 🙂

    [My major issue]
    I wish KB included more details on RVE handler, especially the section on how to set up MX record.

    Thank you very much for the feedback. I’ll add this to my todo list. The reason I avoided adding anything specific to the knowledge base about setting up the MX record is that the steps and the process is different for nearly every web hosting company, so it’s really hard to provide any generic instructions that would be widely applicable. However, I agree that the documentation could be improved, both for the RVE Handler and setting up the MX record. At the very least, I can provide a few examples, and perhaps link to specific instructions for some of the popular hosting companies.

    Is there anything other than setting up the MX record that you’d like to see more documentation on with regards to the the RVE Handler?

    [Suggestion]
    If this plugin somehow integrated with other post subscription plugins (such as MailPoet or subscribe2) or came with a similar feature, that would be great!

    We recently added MailChimp integration (see screenshot) to Comment Mail Pro, which allows you to show an additional checkbox underneath the comment form that allows visitors to choose to subscribe to a MailChimp list that you specify.

    Is that what you’re looking for? I’d love to hear what sort of integration you were looking for with MailPoet or subscribe2.

    • This reply was modified 2 years, 5 months ago by  Raam Dev.
Viewing 1 replies (of 1 total)
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