Affiliate / Product Data
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Hello,
I have a problem. Please can you suggest what to do?
When I add New in woo commerce, the product data area, the area where it’s possible to choose affiliate/external – is completely missing.
Therefore I cannot correctly add products at all.
Please suggest,thank you!
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Hey there!
When I add New in woo commerce, the product data area, the area where it’s possible to choose affiliate/external – is completely missing.
So to double-check, you’re missing the “affiliate/external” link in the product type dropdown?
Link to image: https://d.pr/i/dHIWNQOr is that once you’ve selected that option, you aren’t seeing the options to set up the linking?
Link to image: https://d.pr/i/v1BAasEither way, it sounds like there’s likely a conflict of some type happening on the page. I’d like to better understand your site. Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.I hope this is the right thing you asked for.. Thank you so much for your response. I'm sorry - no I'm not missing the link - I'm actually missing the entire Product Data Box. not sure if it's clearer? 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Can you please confirm what’s actually going wrong? Is the option missing from the dropdown or are the fields missing?
Thanks,
I tried to attach a screenshot but the link doesn’t activate.So this is the problem:
When I “Add New” – a new product page comes up.Normally, underneath the New Page, there is the Product Data Box with all the options (general, inventory, linked products, etc.. )
And the dropdown menu ( simple product, grouped product, etc..)The problem: The entire Product Data Box is completely missing.
The only box I have underneath is my theme settings box.
I wish I could upload the screenshot, sorry about that.
Thanks for explaining!
Normally, underneath the New Page, there is the Product Data Box with all the options (general, inventory, linked products, etc.. )
And the dropdown menu ( simple product, grouped product, etc..)The problem: The entire Product Data Box is completely missing.
Without being able to see more, it sounds very much like there’s a conflict happening, which is stopping the product data box from showing up.
This kind of problem is usually caused by either a conflict with your theme or with another plugin.
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Thank you.
But I haven’t added any new plugins on my site.
Can it still happen even though it’s never happened before and I haven’t changed anything?It’s very common that when plugins update, they introduce a conflict. That’s why everything can be working fine and then suddenly you run into issues.
Howdy.
We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.
Cheers!
- The topic ‘Affiliate / Product Data’ is closed to new replies.
