Affiliate can earn even the customer still not paid | WordPress.org

Resolved kopatheme
(@kopatheme)

8 years, 11 months ago

Hello,
I am using this plugin integrated with jigoshop to create affiliate program. However, when I tested, click referral link our website and click purchase. When it direct to Paypal, I close browser and didn’t pay. However, when I visit affiliate account page, I can see the earning.
In our website, we can pay for affiliate commission for only the transaction completed. Can you please advice me how can we do?

Thanks in advance!
Kim

https://wordpress.org/plugins/affiliates/

Viewing 1 replies (of 1 total)

Plugin Author itthinx
(@itthinx)

8 years, 11 months ago

Hi Kim,

You should adjust your settings to mark those referrals as pending. Under Affiliates > Settings > Referrals set the Default Referral Status to Pending – see more about this on the documentation page http://docs.itthinx.com/document/affiliates/setup/settings/referrals/

Once you have checked that an order has been paid, you can update the referral status to accepted.

The advanced version http://www.itthinx.com/shop/affiliates-pro/ does handle this automatically and also synchronizes the referral status with the order status (for example if an order is refunded, the referral commission is rejected).

Cheers

Viewing 1 replies (of 1 total)

The topic ‘Affiliate can earn even the customer still not paid’ is closed to new replies.

In: Plugins
1 reply
2 participants
Last reply from: itthinx
Last activity: 8 years, 11 months ago
Status: resolved