Support » Plugin: YITH WooCommerce Affiliates » Affiliate account not created

  • Hello,

    From the plugin dashboard I create an affiliate account, but it does not appear in the “affiliates” page. The list still empty.

    All (0) | Pending (0) | Enabled (0) | Disabled (0) | Banned (0)

    But I can see the account from the wordpress user admin list.

    Wordpress : 5.4.1
    Plugin version : 1.7.3

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    hope you are doing well! 🙂

    We have tested to add a new affiliate from YITH > Affiliates > Affiliates tab > Add new affiliate and it’s working as expected.

    Is this the process that you followed?

    Let us know.

    Have a great day!

    Thread Starter veptune

    (@veptune)

    Yes, this is the process I follow.

    When I click on “create new”, the wordpress user is created, but it does not display in the “affiliate” page. But if I use the “add existing” button, the user account I can choose from the dropdown list will then appears in the list.

    Screenshot :

    http://www.acheterunarbre.fr/affiliate.jpg

    But, as you can see on the screenshot, I got this message :

    There was a problem while registering the affiliate; please, try again later

    And the affiliate count still display 0

    All (0) | Pending (0) | Enabled (0) | Disabled (0) | Banned (0)

    I’ve just installed this plugin and got the same message: “There was a problem while registering the affiliate; please, try again later”

Viewing 3 replies - 1 through 3 (of 3 total)
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