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Hello @oujele,

I hope you are doing well.

I have checked your query. It seems really strange! Can you please share your webpage URL? So that I can check this issue on my end and try to replicate the same and let you know the solution soon.

Thank you!

Hello @oujele,

Thanks for sharing your webpage URL. I have checked this and I can ensure you this is our default behaviour. And It will work as you are getting this.

Thank you

Hello @oujele,

I have talked with our Dev Team. They will investigate it and will work on it to provide a better experience. Please allow us a little time. I will let you know the update soon.

Thank you

Hello @oujele,

I am really sorry for taking this time. We are still working on this issue. Please allow a little more time to get it solved. I will share an update soon.

Thank you

Hello @oujele,

I hope you are doing well.

I could fix this issue using some Custom JS. Here is the Custom JS given below –

var hash = location.hash,
    interval = false;
if (jQuery(hash).hasClass('eael-tab-item-trigger')) {
    interval = setInterval(function () {
        if (jQuery(hash + '-tab').is(':visible')) {
            let hash_height = jQuery(hash + '-tab').offset().top;
            window.scrollTo(0, hash_height - 100);
        }
    }, 100);
}

jQuery(window).on('load', function () {
    setTimeout(function () {
        if (interval !== false) {
            clearInterval(interval);
        }
    }, 500);
});

Please use this plugin here to implement this Custom JS. I hope this issue will be fixed. Let me know how it goes.

Thank you