Support » Plugin: Ads.txt Manager » Ads.txt

  • williamjones654

    (@williamjones654)


    We have made necessary changes in ads.txt however it is still showing previous ads.txt file. Could you check from your end and suggest something.
    Thanks in advance.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Jeffrey Paul

    (@jeffpaul)

    @williamjones654 can you provide an export from your Site Health Info or at a minimum your WordPress version, Ads.txt version, and any other active plugins so we can further troubleshoot? Also note the technical notes from the readme as items required to ensure the plugin works as expected.

    Thread Starter williamjones654

    (@williamjones654)

    Hi Jeffrey,
    Thanks for the reply.
    We are currently using WordPress 5.4.1, Ads.txt Manager: version: 1.3.0.
    Other plugin that we are using are:
    Ad Inserter: version: 2.6.21
    W3 Total Cache: version: 2.1.0
    Can you check this from your end?
    Thanks again.

    Thread Starter williamjones654

    (@williamjones654)

    We are also attaching Site health status page which you can check from the link: https://shrib.com/#Ray-6N2BO6

    Plugin Support Jeffrey Paul

    (@jeffpaul)

    @williamjones654 can you confirm that you’re not using an ad blocker, that rewrites are enabled, and that the site URL does not contain a path as noted in the technical notes section of the readme?

    Thread Starter williamjones654

    (@williamjones654)

    Hi Jeffrey,
    I am not using any ad blocker and also rewrites are enabled and it does not contain a path of multisite. I think we, re getting a weird error. Kindly fix this. I really appreciate your efforts.
    Thanks a lot.

    Plugin Support Jeffrey Paul

    (@jeffpaul)

    @williamjones654 can you share details about the error you’re seeing, where it’s appearing, and any actions you take that seem to trigger it?

    Thread Starter williamjones654

    (@williamjones654)

    Hi Jeffrey,
    I didn’t get any error while updating ads.txt however ads.txt is not getting updated. I debug through shell commands (as suggested by Google for their crawler) but it is returning with the changes that I made 5 days ago. I made changes in ads.txt after that but those are not getting updated. How much time will it take after making changes?
    Thanks again

    Thread Starter williamjones654

    (@williamjones654)

    Also, ads.txt files showing different revisions different times. Could you check this issue?
    Thanks

    Plugin Support Jeffrey Paul

    (@jeffpaul)

    @williamjones654 as you can see in the plugin screenshots (https://wordpress.org/plugins/ads-txt/#screenshots), you should be able to view the revisions you’ve made over time to the ads.txt file. Are you seeing prior revisions that match what Google is reporting as the current ads.txt file settings?

    Thread Starter williamjones654

    (@williamjones654)

    Hi Jeffrey,
    I am only seeing my first revision that I have made in ads.txt manager and later changes has not been updated. How much time it will take?
    Thanks

    Plugin Support Jeffrey Paul

    (@jeffpaul)

    @williamjones654 so you’re saying that you see multiple revisions have been made, but that Google is only “seeing” a prior revision and not the current one displayed by Ads.txt Manager?

Viewing 11 replies - 1 through 11 (of 11 total)
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