Admin User Deleted – Possible Hack

Early yesterday morning (Mar 1, 2017), my website was working just fine. Went I went to visit it around 8:30, the entire site was screwed up, and I was logged out of my admin user account. When I went to log in, it kept telling me incorrect password. This is not possible because I have my password saved, so it automatically fills in when I put my username in.

Thankfully, I had another admin account I never use, so I was able to gain access to my admin via that username. It seems my website was hacked, and they DELETED my main admin username, taking 80% of the website with it (all media files I’d uploaded, all news posts, all pages tied to my username, etc). I am beyond devastated because my idiot self did not have a back-up in place, so I will be spending months rebuilding the website. Thank goodness my products (I have more than 1600!!!) are there, though thumbnails are gone.

So, my question for support purposes is where do we report stuff like this to wordpress? Is there a place we need to report security issues? I am sure they collect information like this somewhere so they can investigate and fix any security issues with future updates to WordPress. I just couldn’t find where to report/post it.

I have a dedicated server with several wordpress websites. My hosting company scanned my server and found no malware. Only one website (the largest – and my money maker) was affected. All other wordpress websites on my server are fine, with admin users still there.