Title: Admin user
Last modified: April 10, 2024

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# Admin user

 *  [hayesbarton7](https://wordpress.org/support/users/hayesbarton7/)
 * (@hayesbarton7)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/admin-user-4/)
 * Hi
    A website designer designed a website for me using WordPress. He is no longer
   around but I need to gain access to make amendments to the website and he is 
   currently shown as the admin user. How do I rectify this? Thanks, Joan
    -  This topic was modified 2 years, 4 months ago by [hayesbarton7](https://wordpress.org/support/users/hayesbarton7/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [George Appiah](https://wordpress.org/support/users/gappiah/)
 * (@gappiah)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/admin-user-4/#post-17657376)
 * Do you have access to the **hosting account** used to host the website? If so,
   the link below has a couple of options to set the admin password.
 * > [Reset Your Password](https://wordpress.org/documentation/article/reset-your-password/)
 *  Thread Starter [hayesbarton7](https://wordpress.org/support/users/hayesbarton7/)
 * (@hayesbarton7)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/admin-user-4/#post-17667059)
 * Hi George, many thanks for your prompt reply. I tried the option to change your
   password via Users but the User option doesn’t appear on the Dashboard list –
   any thoughts on how I can expand the list? I should say that I am a complete 
   novice with this but I have a bucket of common sense and can follow instructions!
   Thank you again, Joan
 *  [George Appiah](https://wordpress.org/support/users/gappiah/)
 * (@gappiah)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/admin-user-4/#post-17677722)
 * > I tried the option to change your password via Users but the User option doesn’t
   > appear on the Dashboard list
 * That’s an administrator-level function. If you don’t have an administrator account(
   as I understood from your question), then you cannot use that option.
 * You’ll need to access the site’s database using something like phpMyAdmin and
   change the password for the administrator account (that’s why I asked if you 
   have access to the hosting account for the site). The steps are outlined in the
   support article I gave above, but you need to have access to the site’s hosting
   control panel to do this.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Admin user’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [George Appiah](https://wordpress.org/support/users/gappiah/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/admin-user-4/#post-17677722)
 * Status: not resolved

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