Title: admin stopped working
Last modified: September 9, 2022

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# admin stopped working

 *  Resolved [betros](https://wordpress.org/support/users/betros/)
 * (@betros)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/admin-stopped-working/)
 * Hi,
    two days ago i have updated my wp to 6.0.2. Then i installed ithemes security.
   Yesterday i have tried to add new post – i didnt see categories a got JSON error.
   I googled it and then delete this plugin. Now i cannot access to my admin page.
   When i type /wp-admin it shows me white page. When i type /wp-login.php it show
   login page but after login the same result as wp-admin. I have tried: – restoring.
   htaccess – upload new wp-login.php file – define WP_HOME nad WP-SITEURL in wp-
   config.php – increased php memory limit
 * I dont have dictionary of that plugin. Can you help me?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/admin-stopped-working/#post-15995599)
 * Hi [@betros](https://wordpress.org/support/users/betros/), thank you for reaching
   out, and I’m sorry to hear about that. Could you please try to deactivate the
   plugin via FTP by renaming its directory to something like better-wp-security.
   bak and see if it helps? Please let me know how it goes.
 *  Thread Starter [betros](https://wordpress.org/support/users/betros/)
 * (@betros)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/admin-stopped-working/#post-15995782)
 * I dont see directory of plugin
 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/admin-stopped-working/#post-16005047)
 * Hi [@betros](https://wordpress.org/support/users/betros/), apologies for the 
   delayed response. If the plugin directory is not within the site files, it means
   the deletion went through. Could you please enable [WP debugging](https://wordpress.org/support/article/debugging-in-wordpress/)
   to check for errors? If an error notice shows, kindly send it here.
 * Moreover, could you please try the steps found here:
    [https://help.ithemes.com/hc/en-us/articles/360005304374-Blank-White-Page](https://help.ithemes.com/hc/en-us/articles/360005304374-Blank-White-Page)
   [https://www.cloudways.com/blog/white-screen-of-death-wordpress/](https://www.cloudways.com/blog/white-screen-of-death-wordpress/)
 * Please let me know how it goes.
 *  Plugin Support [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * (@shanedelierrr)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/admin-stopped-working/#post-16033621)
 * Hi [@betros](https://wordpress.org/support/users/betros/), I hope the information
   provided helped resolve the issue. Since we haven’t received a response, I’ll
   mark this post resolved. If you still need some assistance, feel free to open
   a new support topic, and we’d be happy to assist. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘admin stopped working’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3529351)
 * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [chandelierrr](https://wordpress.org/support/users/shanedelierrr/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/admin-stopped-working/#post-16033621)
 * Status: resolved