Admin section doesn't work after server change

  • Resolved Alex

    (@alex1217)


    9 years, 9 months ago

    I recently upgraded my service from 1and1.com business to the performance package. 1and1 takes care of the migration for you. Several of my WordPress websites were moved (running version 3.3). The frontend of the site works fine (example: http://www.unexpected.org), but the admin section doesn’t work. I’ve uploaded a screencapture at the link below:

    http://www.cisternmedia.com/projects/unexpectedscreenshot.png

    As you can see the left side nav shows up fine but the right side content does not. It worked fine on the previous server. Both servers run php 5/mysql 5. Any ideas what might be causing this issue? I’ve submitted this question to 1and1 as well, but I’d like to resolve this quicker.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Marko Heijnen

    (@markoheijnen)

    9 years, 9 months ago

    Hey Alex,

    I do work for 1&1 but It’s a shame I don’t have that kind of access to help you out better yet. What I could imagine what would have happened is that your PHP got upgraded during the move. You could give me more information to enable WP_DEBUG in your wp-config.php file what is in the main folder of WordPress. You will see that the value is false, if you can make that to true you will see more information. And that information helps me to identify your issue.

    Best,
    Marko

    Thread Starter Alex

    (@alex1217)

    9 years, 9 months ago

    Figured out issue. There is a bug in WordPress 3.3.1 that causes the issue. To fix:

    1) Opened file ../wp-admin/includes/screen.php
    2) On line 706 found the following PHP statement: <?php echo self::$this->_help_sidebar; ?>
    3) Replaced it with the statement: <?php echo $this->_help_sidebar; ?>

    Justin Greer

    (@justingreerbbi)

    9 years, 9 months ago

    @alex
    Glad you got it working but modifying core files is never recommended unless you plan on never updating WP again. During the next update, any changes made to the core files will be wiped out.

    Another note: 3.3.1 is way outdated… Updating would always fix your issue :)..

    Marko Heijnen

    (@markoheijnen)

    9 years, 9 months ago

    @justin
    In general you are right but in this case It’s kind of patching WordPress due the fact that WordPress did something similar. That said Alex really should update his installation.

    Thread Starter Alex

    (@alex1217)

    9 years, 9 months ago

    I know. I just needed a quick fix. The more current versions of wordpress fix the issue, so it’s okay if my fix is overwritten.

Viewing 5 replies - 1 through 5 (of 5 total)
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