Title: Admin redirect issue
Last modified: October 22, 2026

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# Admin redirect issue

 *  [liswa](https://wordpress.org/support/users/liswa/)
 * (@liswa)
 * [1 week, 1 day ago](https://wordpress.org/support/topic/admin-redirect-issue/)
 * Hi, thanks for the plugin! It has served me well for several months, but I have
   run into an issue.
 * While using a profiler plugin to turn on/off plugins for performance check, all
   my plugins were turned off.
 * Now, any admin page I try to access tries to redirect me to:
 * /wp-admin/options-general.php?page=recaptcha-woo%2Fadmin-options.php
 * This gives me a ‘the page isn’t redirecting properly’ error and can’t connect,
   effectively bricking the admin side. It also seems like the plugin itself isn’t
   active on the checkout/login pages. Is there a way to reset the plugin settings?
   Deleting and re-adding didn’t seem to do it.

Viewing 1 replies (of 1 total)

 *  [softglaze](https://wordpress.org/support/users/softglaze/)
 * (@softglaze)
 * [5 days, 17 hours ago](https://wordpress.org/support/topic/admin-redirect-issue/#post-19053907)
 * Hi, when the plugin is activated it saves a one time flag (`rcfwc_do_activation_redirect`),
   and on the next admin page it deletes the flag and sends you to its settings 
   once. A loop means that flag keeps coming back. The usual reason is a persistent
   object cache (Redis or Memcached) still holding the old value, or the profiler
   plugin activating it again on every load.
 * To get your admin back and fix it:
    1. With FTP or your host’s file manager, rename `wp-content/plugins/recaptcha-woo`
       to `recaptcha-woo-off`. Your admin will work again.
    2. Make sure the profiler plugin is deactivated.
    3. Flush the object cache: from your cache plugin or hosting panel, or with WP-
       CLI `wp cache flush`. With WP-CLI you can also run `wp option delete rcfwc_do_activation_redirect`.
    4. Rename the folder back to `recaptcha-woo` and activate the plugin. It should
       redirect to its settings only once.
 * That is also why reCAPTCHA is not showing on checkout and login. The plugin only
   turns it on there after you complete the key test on its settings page, and the
   loop stopped you from getting there. Once you can open the settings, complete
   the test and it will show again.
 * Do you have Redis or Memcached on this site, and which profiler plugin did you
   use?

Viewing 1 replies (of 1 total)

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 * ![](https://ps.w.org/recaptcha-woo/assets/icon-128x128.png?rev=3342271)
 * [reCAPTCHA for WooCommerce](https://wordpress.org/plugins/recaptcha-woo/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/recaptcha-woo/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/recaptcha-woo/)
 * [Active Topics](https://wordpress.org/support/plugin/recaptcha-woo/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/recaptcha-woo/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/recaptcha-woo/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [softglaze](https://wordpress.org/support/users/softglaze/)
 * Last activity: [5 days, 17 hours ago](https://wordpress.org/support/topic/admin-redirect-issue/#post-19053907)
 * Status: not resolved