Admin Rating Message Won’t Disappear

Resolved goldenagemedia
(@goldenagemedia)

3 months, 3 weeks ago

My issue is with the message in the admin area (Post Section) that asks for a review “Enjoying WP Carousel? Hope that you had a good experience with the WP Carousel. Would you please show us a little love by rating us in the WordPress.org? Just a minute to rate it. Thank you!”

If I click on either “Nope, maybe later” or “Never show again” nothing happens and the box will not disappear. I’ve inspected the page in Console Developer Tools and no errors seem to show relating to this.

Is there a reason this will not disappear?

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Author ShapedPlugin
(@shapedplugin)

3 months, 3 weeks ago
Hi @goldenagemedia,

Thanks for getting in touch. Hope you are fine.

Sorry to hear that you are facing such an issue. We didn’t face this issue before. To remove this rating notification from the dashboard you can use this custom CSS. Put the CSS to the plugin’s Settings> Custom CSS and save. See the screenshot: https://prnt.sc/1pkfu3j
```
#sp-wpcfree-review-notice {
    display: none !important;
}
```
To contact us, you can open a support ticket here: https://shapedplugin.com/create-support-ticket/

Regards,
The ShapedPlugin
Thread Starter goldenagemedia
(@goldenagemedia)

3 months, 3 weeks ago

Hi team,

Thanks for the prompt reply and the workaround. It didn’t make it disappear from the admin area unfortunately.

The notice closes fine in other website builds I’ve used it for, and I’ve deactivated plugins etc to see if that was causing the issue but it didn’t make any difference. It just seems to be this particular WordPress install.

I am using WP 5.8 and PHP version 7.4.22 – I have no idea if my configuration might be stopping it from working or causing a jQuery conflict?

Anyway, it’s not a huge issue, just intrigues me as to why the button functions are not working in this install.
Plugin Author ShapedPlugin
(@shapedplugin)

3 months, 2 weeks ago
Hi @goldenagemedia,

Sorry to hear that the issue still exists. If you would open a support ticket, we would help you in a better way as we didn’t face this issue before. If you can, please add the CSS code to the plugin’s admin CSS file(wp-carousel-free-admin.min.css) in the directory. See the screenshot.
```
#sp-wpcfree-review-notice {
    display: none !important;
}
```
Hope this will fix the issue. Thank you.
Thread Starter goldenagemedia
(@goldenagemedia)

3 months, 2 weeks ago
Thanks for that. For anyone else that’s come across the same issue, rather than mess with plugin files I’ve just added the following to my functions.php file:
```
// Update CSS within in Admin
function admin_style() {
  wp_enqueue_style('admin-styles', get_template_directory_uri().'/style-admin.css');
}
add_action('admin_enqueue_scripts', 'admin_style');
```
and created a stylesheet called “style-admin.css” which I then added the following to:
```
#sp-wpcfree-review-notice {
    display: none !important;
}
```
As I said the problem hasn’t happened in any other WP installs, so I’m not sure why it’s happened in this one, but not a major drama anyway.

Viewing 4 replies - 1 through 4 (of 4 total)

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