Support » Plugin: WordProof Timestamp » admin-post.php fatal error

  • Resolved fotogaaf

    (@fotogaaf)


    Hi,

    keep getting messages ( every 24 hours):

    Fatal error, caused by WordProof Timestamp in my /wp-admin/admin-post.php

    WordPress versie 5.5.3
    Huidige plugin: WordProof Timestamp (versie 2.9.4)
    PHP versie 7.4.14

    • This topic was modified 3 months, 3 weeks ago by fotogaaf.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WordProof

    (@wordproof)

    Hi,

    I’m sorry that you’re experiencing this error!

    We need some more details to find and fix it. Would it be possible for you to email us some more details (does the error message say anything else, when does it occur, etc.) via support@wordproof.com (or via the chat on wordproof.com)? I’ll make sure we get right on it. I will mark this ticket as solved even though it isn’t, but I’d like to move this to email so we keep things organized. Hope that’s ok for you!

    Kind regards,

    Jelle from WordProof

    Thread Starter fotogaaf

    (@fotogaaf)

    to bad : no response to my emailS…….

    Plugin Author WordProof

    (@wordproof)

    Hi fotogaaf,

    I actually just replied, but please give us at least one working day (you emailed us on Friday, our support does not work around the clock:)) to get back to you about the error.

    Kind regards,

    Jelle from WordProof

    • This reply was modified 3 months, 3 weeks ago by WordProof.
    Thread Starter fotogaaf

    (@fotogaaf)

    Waited the whole week…….

    no email ( also not in spam)

    Plugin Author WordProof

    (@wordproof)

    Hi Fotogaaf,

    As discussed per email: please update the plugin to the latest version and let me know if you still experience the error. If so, please email me a screenshot of the error. We have deployed several fixes since the beginning of last week which might solve your issue.

    Kind regards,

    Jelle from WordProof

    Thread Starter fotogaaf

    (@fotogaaf)

    Replied your email from yesterday……

Viewing 6 replies - 1 through 6 (of 6 total)
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