Support » Fixing WordPress » Admin password was changed

Viewing 5 replies - 1 through 5 (of 5 total)
  • lisa

    (@contentiskey)

    suggestion: can use check in the database to check on all users to be sure there are no unfamiliar users.

    Thread Starter germars

    (@germars)

    Hi @contentiskey Well, I’m the only user on this particular site. I did check the users from within WordPress when I got back in. Do you think there could be other users I can’t see if I go to the cpanel?

    Moderator Bet Hannon

    (@bethannon1)

    Support Team Volunteer Coordinator

    Since you are already running WordFence, consider turning on it’s two-factor authentication. That should prevent anyone from using your account to gain access.

    And the suggestion above is a good one: do check in the database for any addition users that may not be displaying in the dashboard. Look in the wp_users (or if you have a different prefix, xx_users).

    Thread Starter germars

    (@germars)

    Thank you both. What method do either of you use for the two-factor authentication?

    I did check the wp-users in the database and there is only my login, which is good.

    I guess I’m going to have to do this for all my sites, what a pain.

    Moderator Bet Hannon

    (@bethannon1)

    Support Team Volunteer Coordinator

    In a site with WordFence activated, visit your user profile, and down a ways is an option to activate 2FA.

Viewing 5 replies - 1 through 5 (of 5 total)
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