Title: Admin panel locked Last modified: December 16, 2022 --- # Admin panel locked * [mspitzer95](https://wordpress.org/support/users/mspitzer95/) * (@mspitzer95) * [3 years, 4 months ago](https://wordpress.org/support/topic/admin-panel-locked/) * Hello, * Unfortunately, I can no longer access my admin area because I get the following error message: There has been a critical error on this website. Please check your site admin email inbox for instructions. * Yesterday I removed the plugin that caused the error via FTP. * In the past I always received an email where I could use a link to go into safe mode. I can’t get this anymore. Can anyone help me? * Best regards Manuel - This topic was modified 3 years, 4 months ago by [mspitzer95](https://wordpress.org/support/users/mspitzer95/). Reason: https://gabis-schlager.club/wp-admin/ - This topic was modified 3 years, 4 months ago by [mspitzer95](https://wordpress.org/support/users/mspitzer95/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fadmin-panel-locked%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * Moderator [threadi](https://wordpress.org/support/users/threadi/) * (@threadi) * [3 years, 4 months ago](https://wordpress.org/support/topic/admin-panel-locked/#post-16297667) * The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you. * Alternatively, you could also enable debugging in WordPress. How to do this is described here: [https://wordpress.org/support/article/debugging-in-wordpress/](https://wordpress.org/support/article/debugging-in-wordpress/)– also here the support of your hosting can help you if necessary to edit the file accordingly. * In both cases you should be able to see what the cause is in the logfile. Often it is a plugin. You can delete the directory of the guilty plugin via FTP. After that you should be able to access it again. * Thread Starter [mspitzer95](https://wordpress.org/support/users/mspitzer95/) * (@mspitzer95) * [3 years, 4 months ago](https://wordpress.org/support/topic/admin-panel-locked/#post-16298660) * `Hello, * Thank you for your answer, I know the mistake, but what do I have to do? If I disable the plugin the site doesn’t work. When I run it I can’t get into the admin panel. * Is there a way to roll back to an older version? * I deactivated this plugin because otherwise the page is generally not displayed: * The plugin wordpress-seo/wp-seo.php has been deactivated due to an error: Plugin file does not exist. * I can’t get to the admin area with this plugin: WordPress.com editing toolkit An error of type E_ERROR was caused in line 126 of the file /var/www/vhosts/gabis- schlager.club/httpdocs/wp-content/plugins/full-site-editing/help-center/class- help-center. php. Error message: Uncaught Error: Call to undefined function A8C\ FSE\wpcom_get_site_purchases() in /var/www/vhosts/gabis-schlager.club/httpdocs/ wp-content/plugins/full-site-editing/help-center/class -help-center.php:126 Stack trace: #0 /var/www/vhosts/gabis-schlager.club/httpdocs/wp-content/plugins/full- site-editing/help-center/class-help-center. php(113): A8C\FSE\Help_Center->get_current_site()# 1 /var/www/vhosts/gabis-schlager.club/httpdocs/wp-content/plugins/full-site-editing/ help-center/class- help-center.php(240): A8C\FSE\Help_Center->enqueue_script()# 2 /var/www/vhosts/gabis-schlager.club/httpdocs/wp-includes/class-wp-hook.php( 308) : A8C\FSE\Help_Center->enqueue_wp_admin_scripts() #3 /var/www/vhosts/gabis- schlager.club/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()# 4 /var/www/vhosts/gabis-schlager.club/httpdocs/wp-includes/plugin.php(517): WP_Hook- >do_action() #5 /var/www/vhosts/gabis-schlager.club/httpdocs/ wp-admin/admin- header.php(118): do_action() #6 /var/www/ vhosts/gabis-schlager.club/httpdocs/ wp- I can’t find another version anywhere. * Please help. * Best regards Manuel * Moderator [threadi](https://wordpress.org/support/users/threadi/) * (@threadi) * [3 years, 4 months ago](https://wordpress.org/support/topic/admin-panel-locked/#post-16298663) * The mentioned error message comes from the plugin “full-site-editing”. If you deactivate only this plugin, the error should no longer occur. By the way, there are also several posts about this in their support forum: [https://wordpress.org/support/plugin/full-site-editing/](https://wordpress.org/support/plugin/full-site-editing/) * Thread Starter [mspitzer95](https://wordpress.org/support/users/mspitzer95/) * (@mspitzer95) * [3 years, 4 months ago](https://wordpress.org/support/topic/admin-panel-locked/#post-16298673) * Yes, but if I deactivate it, no more posts will be displayed. It can’t be like that. * Moderator [threadi](https://wordpress.org/support/users/threadi/) * (@threadi) * [3 years, 4 months ago](https://wordpress.org/support/topic/admin-panel-locked/#post-16298694) * Apparently you are using a function of this plugin to output the posts. You have 2 options: * a) Disable the plugin as already written. After that, you probably have to output the posts in your page in a different way. Find a suitable replacement plugin or use what WordPress already provides. b) Contact the support forum of the plugin and wait for a correction from its developer. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Admin panel locked’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 5 replies * 2 participants * Last reply from: [threadi](https://wordpress.org/support/users/threadi/) * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/admin-panel-locked/#post-16298694) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics