Admin pages freeze after updating to WP5.5

  • Resolved cfm168

    (@cfm168)


    3 years, 8 months ago

    Hello,

    After updating to WP 5.5, and deleting WP fastest cache plugin, admin pages got freeze those pages are including Widgets, add themes, Customize page shows nothing…Luckily the public web pages and woocommerce are functioning so far so good.

    My server meet the system requirements. Server’s Error Log produces nothing. Deactivated all plugins one by one doesn’t find the problem. Tested by ftp/Changing to a new theme the problem persists.

    The WP broken is the only possibility I suspect. Can I do “Re-install” from WordPress dashboard? https://ibb.co/PYnY217

    Please help. Thanks in advance!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Olga Gleckler

    (@oglekler)

    3 years, 8 months ago

    Hi! Possibly you have some problem related to script library jQuery compatibility by some plugin or theme.
    You can see if you have errors with scripts by opening in a browser Console tab of Developer tools (on Chrome / Firefox — press ‘Ctrl+Schift+I’ / F12). If there will be issues, look to the path of the file which causes the problem to find out if this file related to your site and particular plugin/theme.

    If the problem with this, Enable jQuery Migrate Helper plugin will solve this problem temporary. The cause will need to be fixed from a plugin/theme author.
    https://wordpress.org/support/topic/read-this-first-wordpress-5-5-master-list/

    Thread Starter cfm168

    (@cfm168)

    3 years, 8 months ago

    @oglekler),

    Thank you so much for your advise. Yes, jQuery Migrate Helper plugin solved this problem at this time.

Viewing 2 replies - 1 through 2 (of 2 total)
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