Support » Plugin: Smash Balloon Social Post Feed » Admin notice not dismissed when issue resolved

  • Resolved strarsis


    The admin notice that the facebook user that tries to use the facebook page as feed must an administrator of that facebook page is not automatically dismissed, when the issue has been resolved. This is especially confusing on the frontend. The facebook posts are actually already shown below the notice.

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  • Plugin Support Smash Balloon Joel


    Hey @strarsis,

    The error messages will normally automatically clear. If it does not, in the plugin settings Facebook Feed > Settings there should be an error notice where you can click the View Feed & Retry button to load the page and check that everything is correct. Also on the settings page try clicking the Save Settings & Clear Cache button. If an error persists, it can either be due to a Database caching issue such as Redis caching, or there is still an error and the plugin is actually showing cached posts. This could be due to a number of different reasons so if you do still run into issues after the above, please let us know through the support form on our website.

    Best regards.

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