Title: Admin not loading
Last modified: August 30, 2016

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# Admin not loading

 *  Resolved [lynnakvo](https://wordpress.org/support/users/lynnakvo/)
 * (@lynnakvo)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/admin-not-loading-2/)
 * We have a WP Multisite installation and I am struggling to figure out why the
   pages dm_domains_admin & dm_admin_page are not loading. This means I cannot setup
   any domain names.
 * The plugin shows as network active yet only appears under plugins for the ‘network
   admin’ (but maybe that’s normal?). The dropin ‘sunrise.php’ is available under
   wp-content. The wp-config.php file has been updated with the define script. I’ve
   spent days ‘redoing’ these to make sure they have the correct permissions/added
   correctly, etc.
 * The error when going to ‘domain mapping’ is “Please edit your /var/akvo/akvosites/
   code/wp-config.php and move the line define( ‘SUNRISE’, ‘on’ ); above the last
   require_once() in that file or make sure you updated sunrise.php.”
 * I’ve tried an older version, now using the current version but with no luck.
 * Below is what the site url looks like:
 * [http://ourwordpressdir.test.ourdomain.org/](http://ourwordpressdir.test.ourdomain.org/)
 * Thanks for any help.
    Lynn
 * [https://wordpress.org/plugins/wordpress-mu-domain-mapping/](https://wordpress.org/plugins/wordpress-mu-domain-mapping/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Ron Rennick](https://wordpress.org/support/users/wpmuguru/)
 * (@wpmuguru)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/admin-not-loading-2/#post-6353489)
 * Is your `define('SUNRISE','on');` below the line that says that’s all, stop editing?
 *  Thread Starter [lynnakvo](https://wordpress.org/support/users/lynnakvo/)
 * (@lynnakvo)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/admin-not-loading-2/#post-6353517)
 * No, first I had it directly above ‘stop editing!’ but as it didn’t work I tried
   a variety of different places.
    Currently it’s below ‘define(‘WP_DEBUG’, false);’
   but has made no difference where I put it in the file.
 *  Thread Starter [lynnakvo](https://wordpress.org/support/users/lynnakvo/)
 * (@lynnakvo)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/admin-not-loading-2/#post-6353518)
 * Just moved it below that line, no difference in the problem.
    Then moved it to
   below ‘stop editing’, no difference.
 * it’s almost like it’s totally being ignored.
 *  Thread Starter [lynnakvo](https://wordpress.org/support/users/lynnakvo/)
 * (@lynnakvo)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/admin-not-loading-2/#post-6353561)
 * The plugin is incompatible with a complex WordPress Multisite cloudhosted installation
   of 4.2.2 or 4.2.3.
 * Works fine on our 3.9.7 install.
 *  Plugin Author [Ron Rennick](https://wordpress.org/support/users/wpmuguru/)
 * (@wpmuguru)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/admin-not-loading-2/#post-6353631)
 * Your hosting support said it wasn’t compatible?
 *  Thread Starter [lynnakvo](https://wordpress.org/support/users/lynnakvo/)
 * (@lynnakvo)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/admin-not-loading-2/#post-6353632)
 * Yes, after days of testing & trying to figure out why it wasn’t loading the admin
   even though all the settings were correct, we gave up & we’ve installed wp-network
   instead which is working great.
    thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Admin not loading’ is closed to new replies.

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## Tags

 * [admin](https://wordpress.org/support/topic-tag/admin/)
 * [multisites](https://wordpress.org/support/topic-tag/multisites/)
 * [Sunrise.php](https://wordpress.org/support/topic-tag/sunrise-php/)

 * 6 replies
 * 2 participants
 * Last reply from: [lynnakvo](https://wordpress.org/support/users/lynnakvo/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/admin-not-loading-2/#post-6353632)
 * Status: resolved