Support » Plugin: Restaurant Menu by MotoPress » Admin not getting notification email after placing an order

  • Resolved digitierra

    (@digitierra)


    Hi
    Im not getting any email notification after placing an order.i tried with couple of email how ever im not getting any notifications,help out with this request will be much appreciated.

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  • Plugin Author MotoPress

    (@motopress)

    Hi, navigate to Dashboard > Restaurant Menu > Settings > Emails > New Sale Notifications and check ‘Disable Sale Notifications’ checkbox is not set. Verify you set your email in ‘Sale Notification Emails’ field on the same page. Then navigate to ‘Email Template’ tab and click ‘Send Test Email’ button. You should receive test email.
    What ‘Payment Method’ do you use on your website?

    To check and debug your mail server you may install any plugin like this one https://wordpress.org/plugins/wp-mail-smtp/, configure it under Dashboard > Settings and send test emails to yourself.

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