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[resolved] Admin Menu has vanished (15 posts)

  1. klaesser
    Member
    Posted 4 years ago #

    My entire admin menu in the Dashboard has disappeared. Only thing left is the profile.
    No more Posts, Media, Links, Plugins, Pages, Comments, Appearance, Users, Tools, Settings etc- all is gone. It was fine two weeks ago when I went on a vacation.

    I can login using WP-admin and get the dashboard but nothing but my profile and Collapse menu. Even when the collapse menu is clicked there are no icons for the various menu items.

    Anyone have a clue on how I get the menu back. Cannot do anything to site without it
    I am in dire straits

    The site itself is okay but no admin

  2. Pioneer Web Design
    Member
    Posted 4 years ago #

    It would appear you are no longer the admin which can happen due to malware. Scan your site at Securi ... also, many sites get infected through an admin using a computer with malware on it. Verify yours is clean.

  3. klaesser
    Member
    Posted 4 years ago #

    My mac is clean - the http://sitecheck.sucuri.net/scanner/ shows site is clean

  4. Pioneer Web Design
    Member
    Posted 4 years ago #

    By default, the original admin cannot be made to have a lesser role, and this does not occur randomly...Also, are you assuming because you have a Mac it's clean or have you run up to date anti-malware? You can reset the admin password with PHPMyAdmin or your host provided MySQL database tool.

  5. klaesser
    Member
    Posted 4 years ago #

    My mac is clean - I am not assuming. I have reset my password - as I previously stated I CAN LOGIN to the admin panel(Dashboard) there is nothing there but a profile - not a thing in the left column. I am using the original admin username

  6. klaesser
    Member
    Posted 4 years ago #

    One other thing - It is the same no matter
    what computer I use to access the site including a PC

  7. Pioneer Web Design
    Member
    Posted 4 years ago #

    Have you checked what the admin UN and PW are in your database?

  8. klaesser
    Member
    Posted 4 years ago #

    I guess I do not see the logic in that - username is same as original and I reset password so I must assume the pw is in the database or I probably could not log in. I as admin is the only user

  9. Pioneer Web Design
    Member
    Posted 4 years ago #

    My advise is to review what is in the database as that is where user data is stored and can be (re)set.

  10. Clayton James
    Member
    Posted 4 years ago #

    @klaesser

    This is just a guess mind you, but you might take a look in your database at the wp_usermeta table. View the data under the user_id field and see if the value under the wp_capabilities meta_key for your default admin account (user_id 1) is still a:1:{s:13:"administrator";s:1:"1";}

  11. klaesser
    Member
    Posted 4 years ago #

    Thanks to all and suggestion of checking database I found I was using wrong username of default username admin which let me in with no admin panel.

    I am still baffled as to why but I am back to normal and thats what counts

    Thanks all

  12. michealsavoie
    Member
    Posted 4 years ago #

    I have the same problem, but I am NOT using the username admin

    Should I create a NEW admin username to see if that fixes it?

  13. michealsavoie
    Member
    Posted 4 years ago #

    Created a new admin account and that did not help. I still do not have the menu on the left.

  14. esmi
    Forum Moderator
    Posted 4 years ago #

    @michealsavoie: Please post your own topic.

  15. klaesser
    Member
    Posted 4 years ago #

    Thanks all

    I have it now

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