Support » How-To and Troubleshooting » [Resolved] Admin Menu Ddrop downs are frozen..

[Resolved] Admin Menu Ddrop downs are frozen..

  • Suddenly when I go to the menu option and try to click the “Link” or “page” or any drop down box, nothing happens. I can add new menu options but the drop downs to specify Links, etc. do not react to any click any more.
    The site seems to work fine but I am now limited to adding new menu items as an external url from the custom menu.
    I have signed in and out a couple times and deactivated plug ins.

    Any ideas out there?

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  • esmi


    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    As it turned out, my WordPress SEO plug in was the problem. After deactivating it the site is back to normal. However, I would like to use the SEO. I’ve reported it to the Dev and hope they know what the problem is. Thanks for the help.

Viewing 2 replies - 1 through 2 (of 2 total)
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