Support » Fixing WordPress » Admin Login stuck in a loop?

Viewing 15 replies - 1 through 15 (of 21 total)
  • esmi

    (@esmi)

    Forum Moderator

    Can you replicate the problem using the default 2012 theme with all plugins deactivated?

    I deactivated all the plug-ins, deactivated my current theme and made the default 2012 theme the current one. The problem still exists.

    When I click on either Live Preview or Customize WP takes me to the new page where I see the themes information in the left-hand column and the login box in the center of the screen. I enter my login information that I’m using to log into my site and the loop begins.

    esmi

    (@esmi)

    Forum Moderator

    Site url?

    the URL is http://maryandstephan.com

    I just turned on the old theme I was using since it didn’t seem to make much of a difference.

    esmi

    (@esmi)

    Forum Moderator

    We need to see the site using the default 2012 theme with all plugins deactivated.

    sorry about that. I have put the website to the default 2012 and all plugins are deactivated. still have the looping problem.

    http://maryandstephan.com/wp-admin/customize.php

    Hi esmi, Did you have a chance to look at the website? The problem has not gone away and I have to turn back my theme because people are visiting the site.

    esmi

    (@esmi)

    Forum Moderator

    We still need to see the site using the default 2012 theme with all plugins deactivated.

    Okay, all done! all plugins off and back to 2012 theme.

    esmi

    (@esmi)

    Forum Moderator

    Now can you access the Customizer effectively and preview view (say) the Twenty Eleven theme?

    Nope. it still does the same thing. I try to logon through the admin panel it flashes for a second that I have successfully logged on, and then it goes back to a screen that says “Your session has expired. Please log-in again.”

    take a look http://maryandstephan.com/screenshot.png

    [This is a forum – not online chat. No bumping. If it’s that urgent, consider hiring someone.]

    esmi

    (@esmi)

    Forum Moderator

    Try re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Would I still be able to keep all of the work that I did in another theme by following these directions?

    esmi

    (@esmi)

    Forum Moderator

    Yes. Your site’s content is stored in your database with the exception of uploaded media files stored in the wp-content folder. So as long as you avoid that folder, you will be fine. All you are doing is uploading a fresh set of WordPress core files.

    Ugh! I did exactly what you told me to do.

    I threw away all of my WordPress files except the content folder. I uploaded a new version of WordPress 3.5.1 and went through the configuration process in my browser. I then logged on and went straight for the appearance section. I clicked on Manage Themes>Twenty Twelve> Customize and the same thing happens. The admin portal comes up and says my session has expired.

    Is this a problem with the database? Should I create a new one?

Viewing 15 replies - 1 through 15 (of 21 total)
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