Title: Admin Login Refresh Last modified: December 6, 2016 --- # Admin Login Refresh * Resolved [Maxal](https://wordpress.org/support/users/maxal/) * (@maxal) * [9 years, 6 months ago](https://wordpress.org/support/topic/admin-login-refresh/) * Hi * I am using AIOWP Security plugin with W3 Total Cache which might be a factor because of which I am unable to log into the admin section. I am using a custom url address for the admin panel. * I was wondering what should I do to get into the admin section. Should I disable AIOWP plug-in or W3 Total Cache? What is the best solution for making both the great plug-ins to coexist? Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/) * (@mbrsolution) * [9 years, 6 months ago](https://wordpress.org/support/topic/admin-login-refresh/#post-8521593) * Hi, try to exclude the login page of your site from W3 Total Cache. But for now you might have to disable AIOWPS to get back into your site. Then re-enable the plugin and try what I suggested above. * Regards * Thread Starter [Maxal](https://wordpress.org/support/users/maxal/) * (@maxal) * [9 years, 6 months ago](https://wordpress.org/support/topic/admin-login-refresh/#post-8521751) * OK, I’ll try that and report back. Thanx for the reply. - This reply was modified 9 years, 6 months ago by [Maxal](https://wordpress.org/support/users/maxal/). * Thread Starter [Maxal](https://wordpress.org/support/users/maxal/) * (@maxal) * [9 years, 6 months ago](https://wordpress.org/support/topic/admin-login-refresh/#post-8522339) * Nope [@mbrsolution](https://wordpress.org/support/users/mbrsolution/), it doesn’t work. * Any other solution? * Thread Starter [Maxal](https://wordpress.org/support/users/maxal/) * (@maxal) * [9 years, 6 months ago](https://wordpress.org/support/topic/admin-login-refresh/#post-8522365) * I had purged cache too. * Since I have cutom admin url: [http://mydomain.com/xyz](http://mydomain.com/xyz), so I excluded **xyz** and **wp-admin** from being cached. That’s what you had suggested. Right? It didn’t work. * Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/) * (@mbrsolution) * [9 years, 6 months ago](https://wordpress.org/support/topic/admin-login-refresh/#post-8522397) * There might be some setting in the cache plugin that you might have to disable. Unfortunately I don’t use W3 Total Cache. * Plugin Contributor [wpsolutions](https://wordpress.org/support/users/wpsolutions/) * (@wpsolutions) * [9 years, 6 months ago](https://wordpress.org/support/topic/admin-login-refresh/#post-8532100) * [@maxal](https://wordpress.org/support/users/maxal/), When you say you can’t login what behaviour do you see exactly? I assume you tried some tests such as momentarily deactivating the W3TC plugin to verify that it might be related to this issue? - This reply was modified 9 years, 6 months ago by [wpsolutions](https://wordpress.org/support/users/wpsolutions/). * [slomeli79](https://wordpress.org/support/users/slomeli79/) * (@slomeli79) * [9 years, 6 months ago](https://wordpress.org/support/topic/admin-login-refresh/#post-8532548) * Good to know it isn’t just me! I’ve been troubleshooting 20+ plugins all day to track this back to AIO WPSec, restored a backup to known-good and verified again. * Steps to replicate the issue: * 1. Go to my custom login URL (ie /heyloginhere/ ), try to log in. * 2. Response back is blank except for “Not available.” * 3. If I delete the login URL path and go to just the base domain (ie [http://www.mysite.com](http://www.mysite.com)), the site pulls up and I see the Admin Bar. However, clicking on anything in the Admin Bar just returns the “Not available.” error. * 4. SO, I logged into FTP and renamed the “all-in-one-wp-security-and-firewall” folder to something else. * 5. Logged out and back in (using /wp-login.php, because the custom login URL no longer works with AIO disabled). I still get an error indicating login was unsuccessful, but when I go to the main domain now, the Admin Bar links actually take me to their expected endpoints. * 6. I can browse around the site and Admin area without issue, until I log out attempt to log back in. Then I’m back to Step 2 above. * This just started yesterday, I believe just after updating to the most recent version. Can’t find a downloadable of it or I’d just roll back and wait until the next one’s out or this one’s stable. * ( Confirming I disabled P Rocket caching plugin, the Limit Login Attempts plugin, etc. to verify all the above. This issue is definitely the AIO WPSec plugin and happens even without caching. ) - This reply was modified 9 years, 6 months ago by [slomeli79](https://wordpress.org/support/users/slomeli79/). - This reply was modified 9 years, 6 months ago by [slomeli79](https://wordpress.org/support/users/slomeli79/). * Thread Starter [Maxal](https://wordpress.org/support/users/maxal/) * (@maxal) * [9 years, 5 months ago](https://wordpress.org/support/topic/admin-login-refresh/#post-8589471) * [@wpsolutions](https://wordpress.org/support/users/wpsolutions/) * After hitting Log In button, the page refreshes and I am still on the sign-in page. * The only way for me to: * Get into the plug-in folder Rename the plugin directory Use the default WP admin log-in address …and once in, get back to my plugin directory through FTP and restore AIOWPS directory name. * In my office, I am unable to use FTP or web host control panel, thus I can’t rename plugin directory. * Any solutions? * Thread Starter [Maxal](https://wordpress.org/support/users/maxal/) * (@maxal) * [9 years, 5 months ago](https://wordpress.org/support/topic/admin-login-refresh/#post-8601329) * Still looking for a solution… Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Admin Login Refresh’ is closed to new replies. * ![](https://ps.w.org/all-in-one-wp-security-and-firewall/assets/icon-256x256. png?rev=2798307) * [All-In-One Security (AIOS) – Security and Firewall](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/) * [Frequently Asked Questions](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/#faq) * [Support Threads](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/) * [Active Topics](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/unresolved/) * [Reviews](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/reviews/) * 9 replies * 4 participants * Last reply from: [Maxal](https://wordpress.org/support/users/maxal/) * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/admin-login-refresh/#post-8601329) * Status: resolved