Admin login not working

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Aswin Giri

    (@aswingiri)

    1 year, 10 months ago

    Hello @pdxcomm

    Please deactivate Ultimate member plugin via FTP and see if you can log in as Admin. If it is because of UM, you should be able to log in after deactivating UM.

    Please let me know what you find out so that we can find a solution if UM is the cause.

    Please follow this article to deactivate plugin via FTP.

    Thread Starter Chris

    (@pdxcomm)

    1 year, 10 months ago

    Unfortunately, when I disabled the UM plugin, I still had the error. I suppose I’ll go through all of my plugins and see if I can narrow down the problem.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    1 year, 10 months ago

    Hi,

    This may be because of a plugin/theme conflict. Can you do a conflict test and see if the issue goes away? This doc explains how to do a conflict test if you are not sure: How to do a plugin/theme conflict test?

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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