admin loggins not showing, but only on one site

  • cargokilts

    (@cargokilts)


    2 months, 1 week ago

    Hi Darren, It’s Lisa from DigiZen.
    I’m doing site updates, so I decided that your plugin deserves to be rated from each site that I’m using it on, hence why all the new reviews.
    People are notoriously apathetic and it’s such a pity that they don’t take the 30 seconds to do reviews. It’s the least one can do when getting a free plugin that does the job better than all the others.

    I just wanted to ask if you’ve ever encountered a glitch on any of your clients sites.
    I’ve just done the update on http://www.cargokilts.co.za and it’s not showing user login activity. It’s really only me that ever logins in on the WP dashboard, so no visitor logins, but I like to keep activity logs in case clients ask to see why they have to pay for maintenance. Still a concept that many fail to understand.

    I’ve not noticed the failure to log admin logins on any other sites so far, so it must have something to do with this one. I’ve set all of them up in exactly the same way with the exception of different exclusions.
    Any clue why this is not happening?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author dmac

    (@darrenmcentee)

    2 months, 1 week ago

    Hi Lisa,
    Thanks for that.
    I just tested to ensure v1.0.3 logs the correct logins ok, and all is fine for me.

    Can you check in your plugin Setting, so that: “User events (login, logout, profile updates)” is checked. If this is unchecked, login events won’t be logged at all.

    Other possibilities …
    Plugin conflict – check if another plugin may be blocking the wp_login hook. Temporarily deactivate other security/login plugins and test.

    Caching – the usual, clear any object/page caching and test a fresh login.

    Exclusions – also try removing your exclusions list temporarily (from Excluded Option Names setting) and test. If you have the word “login” or related, it might be getting excluded inadvertently.

    Check your database, and if you have WP-CLI,
    then check via WP-CLI: wp option get actlogpro_track_user_events
    (should return “1”).

    After changes, as a quick test, Log out and log back in, then check the activity log immediately.
    I’ve tested on a few staging environments here and a few live client sites – all seems fine on my end.
    I’m suspecting one of the above options, if you can try that Lisa please.
    Thank you,
    Darren.

Viewing 1 replies (of 1 total)

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