Admin functions not working properly
I have the News theme on the Genisis framework. My first time posting, so if I do something wrong…sorry! 🙂
In the last week, my admin functions and panel have not been working properly. For example, spell check works only sporadically. If I enter a post and click publish, sometimes it just spins and spins and times out. Same if I edit a post and click update — it will often spin and sometimes the entire center of my screen goes blank and all I can see is the admin navigation panel on the left. Other times, it freezes up and I have to navigate away. Adding a picture is the same problem… I click “upload” and it could take 45 seconds or a minute to add the picture. All of this is just within the last week and happens on Chrome and IE9.
My host provider did some technical trouble shooting and had me remove plug-ins. That did not work. I deleted posts, images, etc. That did not work. It is not my internet connection and visitors to the site are not affected…they see it fine and navigate it fine, so it seems to only be affecting the dashboard and admin/edit functions.
The host company tech support now says it is because I need to upgrade to the latest version of Genisis and WordPress…but there are risks that my site might be harmed according to them, so I am hesitant. Besides, I’ve been told that upgrading WP or my theme will not fix these issues.
I would be so grateful if anyone had ideas or if they’ve experienced this before, to let me know what they found. Thanks!
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