• Resolved fraughtithrouble

    (@fraughtithrouble)


    Before I loaded this plugin, I could see all the files in the Media Library.

    Now I can only see ones I added after I loaded this plugin.

    Yet, as Admin I have granted myself ALL permissions.

    What do I need to do to allow myself to have access to the entire Dashboard again, short of uninstalling this plugin forever?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Caseproof

    (@caseproof)

    Hi @fraughtithrouble

    Could you double-check that “Upload Files” capability is granted for your role under Media group in Members → Roles page? Here is the screenshot for reference: https://share.cspf.co/9Zujb7b9

    Cheers

    Thread Starter fraughtithrouble

    (@fraughtithrouble)

    All permissions are granted. Including that one.

    Thread Starter fraughtithrouble

    (@fraughtithrouble)

    I have spoken with my hosting company and I am beginning to think that all the images have disappeared from the database. Pages which call them still have their urls, but no image is imaged when loading the page.

    Plugin Author Caseproof

    (@caseproof)

    I’m afraid in that case you should ask your hosting if they have any backup to recover these files.

Viewing 4 replies - 1 through 4 (of 4 total)
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