Title: Admin Dashboard Empty Last modified: November 17, 2019 --- # Admin Dashboard Empty * Resolved [ShakeyRed](https://wordpress.org/support/users/dtco6971/) * (@dtco6971) * [6 years, 5 months ago](https://wordpress.org/support/topic/admin-dashboard-empty/) * Hi, For the last few weeks my sites admin dashbaord page isn’t showing any sales information. * ``` ### WordPress Environment ### WordPress address (URL): https://www.dtcollectabletoys.co.uk Site address (URL): https://www.dtcollectabletoys.co.uk WC Version: 3.8.0 REST API Version: ✔ 1.0.2 Log Directory Writable: ✔ WP Version: 5.3 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.3.10 PHP Post Max Size: 256 MB PHP Time Limit: 300 PHP Max Input Vars: 5000 cURL Version: 7.62.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 5.5.5-10.2.27-MariaDB Max Upload Size: 256 MB Default Timezone is UTC: ✔ 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wp_woo_shippment_provider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_yoast_seo_links: Data: 0.20MB + Index: 0.11MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.42MB + Index: 0.00MB + Engine InnoDB ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (30) ### Advanced Database Cleaner PRO: by Younes JFR. – 3.0.0 Akismet Anti-Spam: by Automattic – 4.1.3 ARForms - Premium WordPress Form Builder Plugin: by Repute InfoSystems – 3.7.1 Customer Reviews for WooCommerce: by ivole – 3.84 – Not tested with the active version of WooCommerce Easy WooCommerce Discounts Pro - WooCommerce Dynamic Pricing & Discounts: by Asana Plugins – 3.8.3 – Not tested with the active version of WooCommerce Finale WooCommerce Deal Pages: by XLPlugins – 1.4.1 – Not tested with the active version of WooCommerce Finale - WooCommerce Sales Countdown Timer & Discount Plugin: by XLPlugins – 2.16.1 Flexible Shipping: by WP Desk – 3.9.3 Mailchimp for WooCommerce: by Mailchimp – 2.3 – Not tested with the active version of WooCommerce Offers for WooCommerce: by Angell EYE – 2.0.0 – Not tested with the active version of WooCommerce Product GTIN (EAN, UPC, ISBN) for WooCommerce: by Emanuela Castorina – 1.0.5 – Not tested with the active version of WooCommerce reSmush.it Image Optimizer: by reSmush.it – 0.1.22 SUMO Reward Points: by Fantastic Plugins – 23.2 – Not tested with the active version of WooCommerce Super Socialiser: by Team Heateor – 7.12.37 Wish List for WooCommerce Pro: by Thanks to IT – 1.6.0-dev – Not tested with the active version of WooCommerce Advanced Shipment Tracking for WooCommerce: by zorem – 2.7.1 WooCommerce Admin: by WooCommerce – 0.22.0 WooCommerce Amazon and eBay Integration: by Codisto – 1.3.32 – Not tested with the active version of WooCommerce WooCommerce Brands: by WooCommerce – 1.6.6 – Not tested with the active version of WooCommerce WooCommerce Amazon Pay Gateway: by WooCommerce – 1.10.2 – Not tested with the active version of WooCommerce WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.7.1 – Not tested with the active version of WooCommerce WooCommerce Square: by WooCommerce – 2.0.6 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.8.0 WooSidebars: by WooCommerce – 1.4.5 WooSocio: by Qamar Sheeraz – 1.7.2 Yoast SEO: by Team Yoast – 12.5 WP Cron Cleaner: by Younes JFR. – 1.0.0 WP Rocket: by WP Media – 3.4.1.2 WP Staging: by WP-Staging – 2.6.4 Custom Product Tabs for WooCommerce: by YIKES Inc. – 1.6.11 – Not tested with the active version of WooCommerce ### Inactive Plugins (0) ### ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### WP Staging Optimizer: by René Hermenau – 1.1 ### Settings ### API Enabled: – Force SSL: ✔ Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #41 - /shop/ Basket: #42 - /cart/ Checkout: #43 - /checkout/ My account: #44 - /my-account/ Terms and conditions: #3794 - /terms-conditions/ ### Theme ### Name: Flatsome Version: 3.10.0 Author URL: http://www.uxthemes.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-product_cat.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php ### Square ### Environment: Production Tokenization Enabled: ✔ Debug Mode: Off ### Action Scheduler ### Complete: 3,249 Oldest: 2019-10-17 23:01:21 +0100 Newest: 2019-11-17 21:51:56 +0000 Pending: 7 Oldest: 2019-11-17 22:09:53 +0000 Newest: 2019-11-20 16:27:53 +0000 Canceled: 5 Oldest: 2019-11-08 14:36:10 +0000 Newest: 2019-11-17 02:08:06 +0000 In-progress: 0 Oldest: – Newest: – Failed: 0 Oldest: – Newest: – ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fadmin-dashboard-empty%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Support [Fernando a11n](https://wordpress.org/support/users/fhaps/) * (@fhaps) * Automattic Happiness Engineer * [6 years, 5 months ago](https://wordpress.org/support/topic/admin-dashboard-empty/#post-12174684) * Are you seeing this empty dashboard issue on the main Dashboard page of the wp- admin? Or is this the WooCommerce Dashboard tab that is added by the WooCommerce Admin plugin? * If you can share a screenshot of this screen, it might be able to clarify things. * Thread Starter [ShakeyRed](https://wordpress.org/support/users/dtco6971/) * (@dtco6971) * [6 years, 5 months ago](https://wordpress.org/support/topic/admin-dashboard-empty/#post-12176898) * Hi Fernando, Its the Woocommerce Admin Dashboard which is empty, probably not the correct description – what I mean is its showing no sales information, everything is £0.00. * [Screenshot](https://www.dtcollectabletoys.co.uk/wp-content/uploads/2019/11/WC_ADMIN.jpg) * Cheers * Plugin Support [Fernando a11n](https://wordpress.org/support/users/fhaps/) * (@fhaps) * Automattic Happiness Engineer * [6 years, 5 months ago](https://wordpress.org/support/topic/admin-dashboard-empty/#post-12183453) * [@dtco6971](https://wordpress.org/support/users/dtco6971/) This might be an obvious question but, just to make sure, have you checked whether the selected period does include sales you received? * In the screenshot you shared, the selected period is November 1–26, so you’ll want to verify whether you have any orders within that timeframe. * If you change the period to cover several months, do you see any data populating the graphs? * To further clarify, this dashboard is added by the [WooCommerce Admin plugin](https://wordpress.org/plugins/woocommerce-admin/), it is not part of the core WooCommerce plugin. If the above does not help bring the data back, please open a thread in the [support forums for that plugin](https://wordpress.org/support/plugin/woocommerce-admin/). I’m closing this topic now. * Thread Starter [ShakeyRed](https://wordpress.org/support/users/dtco6971/) * (@dtco6971) * [6 years, 5 months ago](https://wordpress.org/support/topic/admin-dashboard-empty/#post-12183510) * Lol, sales are slow but not that slow. Thanks for your help, sorry didn’t realise there were separate forums, I thought it was all under one. * Cheers Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Admin Dashboard Empty’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 4 replies * 2 participants * Last reply from: [ShakeyRed](https://wordpress.org/support/users/dtco6971/) * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/admin-dashboard-empty/#post-12183510) * Status: resolved