• Hi i have test the plugin but i have a problem

    When im use the admin user, always see the Default currency.

    I put to always see the second currency, i already check everything, but its imposible if you are logged in you see the wrong currency.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mivtt

    (@mivtt)

    Hi,

    Thank you for using VillaTheme’s Plugin.

    Yes, if you access with the admin account, the currency will turn to the default.
    You must log in by user account and access on a private browser if you use the currency based on IP function.

    Best regards.

    Hi Mivtt i already try with a shop manager, and also the shop page see in the default currency and not in the second currency.

    I configure to see the main page and shop in the second currency

    https://prnt.sc/sz76d5

    https://prnt.sc/sz76sk

    Of course i need to see the backoffice in USD the default currency,
    But when i go to the webpage and shop page i need to see in the second currency.

    • This reply was modified 7 months, 1 week ago by glew.
    Plugin Support mivtt

    (@mivtt)

    Hi,

    We are sorry for the late reply after the weekend.

    Your settings are correct, but please make sure to access by a user account and a private browser.

    Note: In the WooCommerce/ Settings / General/ Defaul customer location, select “Geolocation”

    Best regards.

    when you are logged with Admin user or Shop user, you see the default currency and not the currency per IP.

    Its a mistake of the plugin.

    Plugin Support mivtt

    (@mivtt)

    Hi,

    When you login in with the admin’s role, the currency will back to default. If you test with the customer’s role, the currency will be detected correctly.

    There is no way to show 2nd currency with the admin role login because the plugin detects the admin account by default currency, and the admin account also affects many other things.

    Best regards.

    Hi, when you log in with Shop manager also show the default currency and not the 2nd currency.

    Plugin Support mivtt

    (@mivtt)

    Hi,

    In fact, when login with the shop manager account is the same as the manager’s access. The currency also will be back to the default.

    Best regards.

Viewing 7 replies - 1 through 7 (of 7 total)
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