Title: Admin Can’t View Closed Ticket
Last modified: January 20, 2017

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# Admin Can’t View Closed Ticket

 *  Resolved [dhimasbagus](https://wordpress.org/support/users/dhimasbagus/)
 * (@dhimasbagus)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/admin-cant-view-closed-ticket/)
 * Can Admin (in Admin/Dashboard Area) view the “closed status” ticket?
 * Then, Can Admin Closed the Ticket?
    I try the plugin, the one who can closed 
   ticket is customer.
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/)
 * (@awesomesupport)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/admin-cant-view-closed-ticket/#post-8682456)
 * Hi:
 * Admin can view closed tickets. Just make sure you select CLOSED in the drop down
   filter. And if the ticket is not the admin’s you probably want to turn on “view
   all tickets” flag in TICKETS->SETTINGS->ADVANCED for admins.
 *  Thread Starter [dhimasbagus](https://wordpress.org/support/users/dhimasbagus/)
 * (@dhimasbagus)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/admin-cant-view-closed-ticket/#post-8686750)
 * Thanks for your help and this truly a awesome plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Admin Can’t View Closed Ticket’ is closed to new replies.

 * ![](https://ps.w.org/awesome-support/assets/icon-256x256.png?rev=1849681)
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 * 2 replies
 * 2 participants
 * Last reply from: [dhimasbagus](https://wordpress.org/support/users/dhimasbagus/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/admin-cant-view-closed-ticket/#post-8686750)
 * Status: resolved