Support » Plugin: WooCommerce » Admin Can’t Access The Admin Dashboard

  • I installed woocommerce on my multisite network and activated it on individual sites. At first, everything works well as expected, but after a while, the admin of the sub site could no longer have access to the admin dashboard.

    When they logged in, the admin menu will show, indicating that they have admin access, but when clicked to navigate to the admin dashboard, they will be redirected to woocommerce my-account page.

    I deactivated all the plugins except woocommerce and few network activated plugins (https://nimb.ws/LsHGgp), but the problem remain the same. I switched to twety ninteen theme, the problem remain the same. I enable inspect on my chrome browser, went to the network section, then try to navigate to the wp-admin, but saw that there is a 302 redirect.

    But the moment woocommerce is deactivated, the admin of the sub site were able to gain access to wp-admin

    While the problem is there, I can still login and navigate to the wp-admin as super admin user.

    When a new network is created while the already created one are having problem, the admin of the newly created ones can access the wp-admin as usual.

    Here is some of the sub sites that are having issues now
    https://restfort.nkwo.me
    https://amara.nkwo.me

    Currently, many plugins are deactivated except these ones https://nimb.ws/LsHGgp which are network activated.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support RK

    (@riaanknoetze)

    Hi there,

    Just to check, are the admins of subsites also configured as subscribers/customers of the main site?

    Thread Starter UgoDimma

    (@lovecoinz)

    Hey @riaanknoetze
    Thanks for your response.

    Yes, they are listed as customers on the main site.

    Nevertheless, I removed one of them from being a customer to subscriber on the main site, still yet, it can’t access the admin dashboard. I logged in as the supper admin on the sub site, create a fresh new user on the sub site and make it an admin, still yet, it still can’t access the admin dashboard.

    Here is a new admin I created on one of the sub site:
    [redacted]

    I’m sorry for my late reply, I didn’t get email notification of your reply.

    Thread Starter UgoDimma

    (@lovecoinz)

    Here is my status report.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://maramuna.tk
    Site address (URL): https://maramuna.tk
    WC Version: 4.2.0
    REST API Version: ✔ 1.0.8
    WC Blocks Version: ✔ 2.5.16
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.2.3
    Log Directory Writable: ✔
    WP Version: 5.4.2
    WP Multisite: ✔
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: ✔
    
    ### Server Environment ###
    
    Server Info: nginx/1.15.8
    PHP Version: 7.4.1
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.64.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.2.19-MariaDB-1:10.2.19+maria~bionic-log
    Max Upload Size: 5 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.2.0
    WC Database Prefix: rc_39_
    Total Database Size: 25.76MB
    Database Data Size: 22.14MB
    Database Index Size: 3.62MB
    rc_39_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    rc_39_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    rc_39_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rc_39_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rc_39_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_actionscheduler_actions: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    rc_39_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_actionscheduler_logs: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
    rc_39_affiliate_wp_affiliatemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_affiliate_wp_affiliates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_affiliate_wp_campaigns: Data: 0.00MB + Index: 0.00MB + Engine
    rc_39_affiliate_wp_creatives: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_affiliate_wp_referrals: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_affiliate_wp_visits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rc_39_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    rc_39_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    rc_39_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rc_39_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rc_39_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rc_39_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rc_39_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rc_39_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    rc_39_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    rc_39_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_mailpoet_segments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    rc_39_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    rc_39_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    rc_39_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    rc_39_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_mailpoet_subscribers: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    rc_39_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_options: Data: 3.09MB + Index: 0.06MB + Engine InnoDB
    rc_39_postmeta: Data: 2.52MB + Index: 0.14MB + Engine InnoDB
    rc_39_posts: Data: 0.22MB + Index: 0.06MB + Engine InnoDB
    rc_39_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rc_39_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rc_39_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    rc_39_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    rc_39_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    rc_39_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_yoast_indexable: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    rc_39_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    rc_39_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_39_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_39_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rc_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rc_registration_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    rc_site: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rc_sitemeta: Data: 10.08MB + Index: 0.11MB + Engine InnoDB
    rc_usermeta: Data: 1.47MB + Index: 0.31MB + Engine InnoDB
    rc_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 59
    custom_css: 6
    elementor_library: 2
    elementor-hf: 1
    mailpoet_page: 1
    nav_menu_item: 4
    page: 12
    post: 3
    product: 12
    revision: 39
    shop_order: 14
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (15) ###
    
    WooCommerce: by Automattic – 4.2.0
    WP Mail SMTP Pro: by WPForms – 2.0.1
    WP Multi-Network: by johnjamesjacoby
    ddean
    BrianLayman
    rmccue – 2.2.0
    
    WP Redis: by Pantheon
    Josh Koenig
    Matthew Boynes
    Daniel Bachhuber
    Alley Interactive – 1.0.1
    
    Nginx Helper: by rtCamp – 2.2.2
    WP Ultimo: Blocks: by Arindo Duque - NextPress – 0.0.1
    WP Ultimo: Language Selector on Sign-up: by NextPress – 0.0.3
    WP Ultimo: Multiple Accounts: by Arindo Duque - NextPress – 1.1.2 – Installed version not tested with active version of WooCommerce 4.2.0
    WP Ultimo: Plugin and Theme Manager: by Arindo Duque - NextPress – 1.2.5
    WP Ultimo: WooCommerce Integration: by Arindo Duque - NextPress – 1.2.6 – Installed version not tested with active version of WooCommerce 4.2.0
    WP Ultimo: by Arindo Duque - NextPress – 1.10.9
    WordPress MU Domain Mapping: by Donncha O Caoimh – 0.5.5.1
    Wp Custom: by UgoChukwu Agbams – 0.1
    Wordfence Security: by Wordfence – 7.4.8
    iThemes Security Pro: by iThemes – 6.2.0
    
    ### Inactive Plugins (135) ###
    
    Abandoned Cart Recovery for WooCommerce: by VillaTheme – 1.0.2.9 – Installed version not tested with active version of WooCommerce 4.2.0
    Add-on Gravity Forms - Mailpoet 3: by Tikweb – 1.1.13
    AffiliateWP: by Sandhills Development
    LLC – 2.5.1
    
    AffiliateWP MLM: by Christian Freeman and The Perfect Plugin Team – 1.0.6.1
    Akismet Anti-Spam: by Automattic – 4.1.6
    Astra Customizer Reset: by Brainstorm Force – 1.0.4
    Astra Widgets: by Brainstorm Force – 1.2.4
    BadgeOS: by LearningTimes – 3.6
    BadgeOS Community Add-On: by Credly – 1.2.9
    bbPress: by The bbPress Contributors – 2.6.5
    BigBlueButton: by Blindside Networks – 3.0.0-beta.4
    BuddyBoss Platform: by BuddyBoss – 1.1.9
    BuddyDrive: by mrpritchett – 2.1.2
    BuddyPress: by The BuddyPress Community – 6.0.0
    BuddyPress Social Connect: by VibeThemes – 1.5
    CartFlows Pro: by CartFlows Inc – 1.5.4
    Co-Authors Plus: by Mohammad Jangda
    Daniel Bachhuber
    Automattic – 3.4.3
    
    Code Snippets: by Code Snippets Pro – 2.14.0
    Disqus for WordPress: by Disqus – 3.0.17
    Dokan: by weDevs – 3.0.5
    Dropshipping and Fulfillment for AliExpress and WooCommerce: by VillaTheme(villatheme.com) – 1.0.1.2 – Installed version not tested with active version of WooCommerce 4.2.0
    Elementor: by Elementor.com – 2.9.12
    Elementor - Header, Footer & Blocks: by Brainstorm Force
    Nikhil Chavan – 1.5.1
    
    Elementor Blocks for Gutenberg: by Elementor.com – 1.0.1
    Email Verification / SMS verification / Mobile Verification: by miniOrange – 3.5 – Installed version not tested with active version of WooCommerce 4.2.0
    ERE Colors - Essential Real Estate Add-On: by G5Theme – 1.4
    ERE Recently Viewed - Essential Real Estate Add-On: by G5Theme – 1.3
    ERE Similar Properties - Essential Real Estate Add-On: by G5Theme – 1.1
    Essential Real Estate: by G5Theme – 3.0.1
    EventON: by AshanJay – 2.8.4
    External Media: by Minnur Yunusov – 1.0.20
    External Media without Import: by Zhixiang Zhu – 1.1.2
    Facebook for WooCommerce: by Facebook – 1.11.4
    FedEx WooCommerce Extension (BASIC): by PluginHive – 2.1.5 – Installed version not tested with active version of WooCommerce 4.2.0
    GitHub Updater: by Andy Fragen – 9.5.0
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.10.4
    Gravity Forms: by rocketgenius – 2.4.17
    Gravity Forms + Custom Post Types: by spivurno – 3.1.15
    Gravity Forms Add Subtotal Merge Tag: by David Smith – 1.0
    Gravity Forms MailChimp Add-On: by rocketgenius – 4.3
    Gravity Forms User Registration Add-On: by rocketgenius – 4.3
    Gravity Forms Zapier Add-on: by rocketgenius – 3.2
    GravityWP - CSS Selector: by GravityWP – 1.0.1
    Import / Export Customizer Settings: by Brainstorm Force – 1.0.3
    Insert Headers and Footers: by WPBeginner – 1.4.5
    Jetpack by WordPress.com: by Automattic – 8.6.1
    Join.chat: by Creame – 4.0.5
    LayerSlider WP: by Kreatura Media – 6.9.2
    Legacy - White Label WordPress Admin Theme: by themepassion – 6.3
    Mailchimp for WooCommerce: by Mailchimp – 2.4.0 – Installed version not tested with active version of WooCommerce 4.2.0
    Network Subsite User Registration: by Justin Fletcher – 2.8
    Ocean Extra: by OceanWP – 1.6.3
    Ocean Posts Slider: by OceanWP – 1.1.0
    Ocean Social Sharing: by OceanWP – 1.1.0
    OneClick Chat to Order: by Walter Pinem – 0.1.9.1 – Installed version not tested with active version of WooCommerce 4.2.0
    Open External Links in a New Window: by WebFactory Ltd – 1.4
    Orders Tracking for WooCommerce: by VillaTheme – 1.1.8.3 – Installed version not tested with active version of WooCommerce 4.2.0
    Paid Memberships Pro: by Stranger Studios – 2.3.3
    Paid Memberships Pro - Register Helper Add On: by Paid Memberships Pro – 1.6.1
    Paystack Gateway for Paid Memberships Pro: by Paystack – 1.6.0
    Paystack WooCommerce Payment Gateway: by Tunbosun Ayinla – 5.6.2 – Installed version not tested with active version of WooCommerce 4.2.0
    Photo Reviews for WooCommerce: by VillaTheme – 1.1.3.5 – Installed version not tested with active version of WooCommerce 4.2.0
    Product Variations Swatches for WooCommerce: by VillaTheme – 1.0.1.3 – Installed version not tested with active version of WooCommerce 4.2.0
    Really Simple SSL: by Rogier Lankhorst
    Mark Wolters – 3.3.3
    
    Real Time Validation for Gravity Forms: by Wisetr – 1.7.0
    Redirection: by John Godley – 4.8
    Remove WP Ultimo Account Link & Forward to Checkout: by J Hanlon | Waas hero –
    s2Member Framework: by WP Sharks – 200301
    Sidebar Manager: by Brainstorm Force – 1.1.3
    SiteOrigin Widgets Bundle: by SiteOrigin – 1.17.0
    Slider Revolution: by ThemePunch – 6.1.5
    Smart Slider 3: by Nextend – 3.4.1.8
    Social Locker: by OnePress – 5.6.1
    Social Locker | BizPanda: by OnePress – 5.5.2
    SSL Zen - Free SSL Certificate & HTTPS Redirect for WordPress: by SSL Zen – 2.2.1
    Starter Templates: by Brainstorm Force – 2.3.0
    Sticky Header OceanWP: by Oren Hahiashvili – 1.0.5
    Tawk.to Live Chat: by Tawkto – 0.4.2
    Telegram Bot & Channel: by Marco Milesi – 3.1.2
    Ultimate Addons for Gutenberg: by Brainstorm Force – 1.15.2
    Ultimate Add To Cart Button For WooCommerce: by BinaryCarpenter.com – 1.118 – Installed version not tested with active version of WooCommerce 4.2.0
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.25
    
    UPS (BASIC) WooCommerce Shipping: by PluginHive – 1.2.15 – Installed version not tested with active version of WooCommerce 4.2.0
    Use Administrator Password: by David Anderson – 1.3.0
    User Switching: by John Blackbourn & contributors – 1.5.4
    Vibe Course Module: by Mr.Vibe – 3.9.9.1
    Vibe Custom Types: by Mr.Vibe – 3.9.9
    Vibe ShortCodes: by VibeThemes – 3.9.9
    Vibe Zoom: by VibeThemes – 1.0
    WC Marketplace: by WC Marketplace
    The Grey Parrots – 3.5.2
    
    WC Pickup Store: by Keylor Mendoza A. – 1.5.24
    WC Vendors Pro: by WC Vendors – 1.7.4 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce Admin: by WooCommerce – 1.2.4 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.7
    WooCommerce Gravity Forms Product Add-Ons: by Lucas Stark – 3.3.10 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce Helper: by WooCommerce – 1.7.2 – Installed version not tested with active version of WooCommerce 4.2.0 – Network enabled
    WooCommerce Memberships: by SkyVerge – 1.17.2 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce Product CSV Import Suite: by WooCommerce – 1.10.33 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce Services: by Automattic – 1.23.2
    WooCommerce Subscriptions: by WooCommerce – 3.0.2 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.4.2
    Woo Shortcodes Kit: by Alberto G. – 1.8.9
    WordPress Importer: by wordpressdotorg – 0.7
    WP All Import: by Soflyy – 3.5.3
    WP AutoTerms: by WP AutoTerms – 2.4.1
    WPBakery Visual Composer: by Michael M - WPBakery.com – 4.5.3
    WPC Product Bundles for WooCommerce: by WPClever.net – 5.2.2
    WP Encryption - One Click SSL & Force HTTPS: by Go Web Smarty – 4.7.1
    WPForms: by WPForms – 1.6.0.2
    WPForms Lite: by WPForms – 1.6.0.2
    WP Google My Business Auto Publish: by Martin Gibson – 2.20
    WPLMS Assignments: by VibeThemes – 3.9.9.1
    WPLMS BadgeOS Add-On: by VibeThemes – 1.3.1
    WPLMS BigBluebutton: by VibeThemes,alexhal – 1.4
    WPLMS CoAuthor Plus Add-On: by VibeThemes – 1.3
    WPLMS Customizer Plugin: by VibeThemes – 1.0
    WPLMS Dashboard: by VibeThemes – 3.9.9
    WPLMS Demo1 Sample Data: by VibeThemes – 1.0
    WPLMS Demo4 Sample Data: by VibeThemes – 1.0
    WPLMS Demo5 Sample Data: by VibeThemes – 1.0
    WPLMS Demo6 Sample Data: by VibeThemes – 1.0
    WPLMS Demo9 Sample Data: by VibeThemes – 1.0
    WPLMS Demo10 Sample Data: by VibeThemes – 1.0
    WPLMS demo17 Sample Data: by VibeThemes – 1.0
    WPLMS EventOn: by Mr.Vibe – 3.9.9
    WPLMS Front End: by VibeThemes – 3.9.9
    WPLMS woocommerce membership addon: by VibeThemes,alexhal – 1.0 – Installed version not tested with active version of WooCommerce 4.2.0
    WP Mail SMTP: by WPForms – 2.1.1
    WP Responsive Recent Post Slider/Carousel: by WP OnlineSupport – 2.3.1
    WP Telegram: by Manzoor Wani – 2.2.0
    WP Telegram Login: by Manzoor Wani – 1.7.0
    WP Ultimo: AffiliateWP Integration: by Arindo Duque - NextPress
    Aron Prins – 1.1.6
    
    WP Webhooks: by Ironikus – 2.0.4
    Yoast SEO: WooCommerce: by Team Yoast – 12.5.1 – Installed version not tested with active version of WooCommerce 4.2.0
    Yoast SEO Premium: by Team Yoast – 13.0
    
    ### Dropin Plugins (2) ###
    
    object-cache.php: object-cache.php
    sunrise.php: sunrise.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: NGN (₦)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #6 - /shop/
    Cart: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: #9 - /my-account/
    Terms and conditions: #3144 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Twenty Nineteen
    Version: 1.6
    Author URL: https://wordpress.org/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 471
    Oldest: 2020-05-17 23:53:14 +0000
    Newest: 2020-06-17 07:13:08 +0000
    
    Pending: 1
    Oldest: 2020-06-17 07:28:08 +0000
    Newest: 2020-06-17 07:28:08 +0000
    
    

    Note: I was only able to get these reports for logging in as a supper admin.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    @lovecoinz

    Please don’t offer to send or post logon credentials on these forums: https://wordpress.org/support/guidelines#the-bad-stuff

    You can contact the author on their own site and, once there, the discussion is between the two of you. However, it is not OK to enter or send site credentials on these forums. We don’t want to encourage others (who are less reputable) to do similar things. It’s a fine line, but one that we need to enforce. Thanks for your cooperation.

    Thread Starter UgoDimma

    (@lovecoinz)

    Further findings.

    I cloned one of the sites using NS Cloner – Site Copier, after which, I created a new user and give it admin role, but the problem remain that the new admin can’t access the wp-admin.

    I then use wp ultimo to clone another, which at the time of cloning, created a new user who automatically became the admin on the new site, and the new admin is able to access the wp-admin dashboard.

    This got me more confused as to what is the exact problem?

    Someone should please, help out here.

    I’m having the same issue… Changed wp_capabilities in my database and it’s still the same.

    I am facing an almost identical issue: After a period of 2 years without an issue for 2 days now the Admin user of the woocommerce subsite cannot login to its dashboard and is immediately converted to ‘consumer’.

    Please advise.

    Thread Starter UgoDimma

    (@lovecoinz)

    @attunist

    I got no solution for this issue.
    I ended up deleting the subsite and recreated it all from scratch.

    Now I decided not to log into the subsites again with the supper admin, so that I will know when I locked out and what exactly I did that leads to such. As for now, no solution on my side yet.

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