Title: Admin cannot install plugins
Last modified: November 22, 2023

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# Admin cannot install plugins

 *  [marcusveysey](https://wordpress.org/support/users/marcusveysey/)
 * (@marcusveysey)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/admin-cannot-install-plugins/)
 * I have been having issues with my site. errors occurred. I began to deactivate
   Plugins, to identify the issue. The plugins disappeared. I deleted existing files
   of the plugin which was still in the wp-content, reinstalled, and on activation,“
   this plugin does not exist” comes up. And the same for any new plugins. Any help
   would be greatly appreciated.
    -  This topic was modified 2 years, 7 months ago by [marcusveysey](https://wordpress.org/support/users/marcusveysey/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fadmin-cannot-install-plugins%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Bernie Reiter](https://wordpress.org/support/users/bernhard-reiter/)
 * (@bernhard-reiter)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/admin-cannot-install-plugins/#post-17220940)
 * Hi! This sounds like there’s some underlying issue with your site setup. Do you
   remember what errors were occurring in the first place? And can you share what
   files (and/or folders you deleted)? Can you confirm that the `wp-content/plugins/`
   subfolder still exists?
 * To help tracking down what might be wrong, please navigate to the _Tools > Site
   Health_ menu and check the diagnostics shown there under Status; please share
   anything that stands out, especially error messages.
 *  Thread Starter [marcusveysey](https://wordpress.org/support/users/marcusveysey/)
 * (@marcusveysey)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/admin-cannot-install-plugins/#post-17221122)
 * thank you Bernard, I will follow your guidance there. I remember there was an
   error with the wp-cache plugin, which was deactivated, but it wasnt until later
   when I deactivated a different elementor blog plugin and then elementor, that
   I saw they were dissappearing, and that I could no longer reinstall. TO begin
   with, I lost the option to install. Some support in my hosting site did something
   to bring back the install option, but then the plugins could not be activated,
   and the hosting support rightfully said this wasnt their support problem. Yes,
   each time I install a plugin, i can see in the wp-content/plugins/. 
   I followed
   your instructions, and something changed. I deleted unused themes, and followed
   some site health advice, and I can now install plugins. I still do not know what
   the issue was. But thank you for you kind advice.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Admin cannot install plugins’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [marcusveysey](https://wordpress.org/support/users/marcusveysey/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/admin-cannot-install-plugins/#post-17221122)
 * Status: not resolved

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