Title: Admin broken
Last modified: September 25, 2016

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# Admin broken

 *  [Saga74](https://wordpress.org/support/users/saga74/)
 * (@saga74)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/admin-broken-2/)
 * On the admin page it says “Enter your API KEY or create a free one at” ???? No
   link?
    Then when I click on the big green button to access the main admin panel,
   I get nothing. I opens my default “sorry this page doesn’t exist” message.
 * :/

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [netfxs](https://wordpress.org/support/users/netfxs/)
 * (@netfxs)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/admin-broken-2/#post-8218352)
 * Hi,
 * Can you please open a [support ticket here](https://www.theawesomedesigner.com/product-designer-plugin/)?
   Or contact us directly : support(at)theawesomedesigner.com
    We will need more
   informations about your theme, account, server info, in order to solve this issue
   as soon as possible.
 * Thank you,
    Steve
 *  Thread Starter [Saga74](https://wordpress.org/support/users/saga74/)
 * (@saga74)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/admin-broken-2/#post-8218500)
 * Ok, I submitted a ticket. Let me know what you need exactly and I’ll send the
   info. Thank you!
 *  Plugin Author [netfxs](https://wordpress.org/support/users/netfxs/)
 * (@netfxs)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/admin-broken-2/#post-8233835)
 * Issue fixed!
 *  Thread Starter [Saga74](https://wordpress.org/support/users/saga74/)
 * (@saga74)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/admin-broken-2/#post-8240987)
 * Please remove [RESOLVED] from this issue. It was not resolved. Developer claims
   the plugin works after being given access to my site over several days, however
   all I see is a blank configuration page. There are no admin options. Developer
   suggested clearing the cache. I did this on 3 separate computers on 2 separate
   location (2 PC’s and a Mac) and the developer updated the plugin 3 times while
   in contact. But still it’s a blank config page. I sent the developer a photo 
   of the blank page and was told again to clear the cache.
 * I would love to see a photo of this actually working! It’s a shame too, because
   it looks like a great plugin. 🙁
 *  Plugin Author [netfxs](https://wordpress.org/support/users/netfxs/)
 * (@netfxs)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/admin-broken-2/#post-8241050)
 * Hi,
    We are still investigating! This issue seems to appear in very particular
   circumstances, but we keep working on it. Thanks for your understanding.
 *  Plugin Author [netfxs](https://wordpress.org/support/users/netfxs/)
 * (@netfxs)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/admin-broken-2/#post-8334699)
 * Since we have no answer since 3 weeks and no other similar report, we state this
   topic as solved.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Admin broken’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [netfxs](https://wordpress.org/support/users/netfxs/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/admin-broken-2/#post-8334699)
 * Status: not a support question